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1. NN v BT [2024] NZDT 155 (18 April 2024) [pdf, 100 KB]

   ...phone at no cost because on inspection it found that one of the pins in the charging port was missing. 4. NN does not want a new phone. He simply asks that BT repair his defective phone. At the hearing, he also asked that BT pay the cost of the filing fee to bring the matter to the Tribunal. 5. The issues to resolve this claim are: a. Are there faults with the [phone] and if so, what is the cause of the faults? b. Are these covered by the BT warranty? c. Is the [phone] of...

2. QI v KI & L Ltd [2024] NZDT 629 (11 July 2024) [pdf, 188 KB]

   ...2. QI says that allegations came to light in 2023 that KI has been fraudulently signing engineering reports over several years. 3. QI now seeks an order from the Tribunal for $2,735.00 being $2,645.00 for the fees paid to L Ltd, and $90.00 filing fee for this claim. QI says that L Ltd and KI are both liable as KI was the sole director and shareholder of L Ltd. 4. The issues to be decided are as follows: (a) Did KI and L Ltd engage in misleading or deceptive conduct in their deal...

3. HB Ltd v K [2021] NZDT 1301 (13 January 2021) [pdf, 212 KB]

   ...Disputes Tribunal rate of 5% p.a. would be applied, which results in a relatively nominal additional to the award. As there was a genuine dispute in this case which resulted in delay, no interest is applied. No collection costs were incurred, and the filing fee and costs of the proceedings are only recoverable in the Disputes Tribunal in limited circumstances that do not apply in this case (s43 Disputes Tribunal Act 1988). 17. The company estimated that the Stage 1 fee ($5500) was mad...

4. Review Subcommittees v PG 22/2016 (30 November 2016) [pdf, 100 KB]

   ...details of the parties in this decision have been changed. Introduction [1] Review subcommittees have applied for a review of the determination by [city] Standards Committee [x] to take no further action in respect of their complaints concerning fees charged by XM to complete deeds of variation of lease for each apartment in the development to record a rent review. The two subcommittees are represented by their chairmen, Messrs AB and CD, and the complaint was processed against...

5. Prakash v Zhou [2014] NZIACDT 117 (28 November 2014) [pdf, 191 KB]

   ...Zealand’s decision and did not follow up until after Ms Prakash had made her own inquiries with Immigration New Zealand. [3.5] Ms Prakash was not satisfied with the service she received. Ms Zhou agreed Ms Prakash would get a full refund of the fees she paid, unless the Associate Minister agreed to intervene for Ms Prakash. [3.6] The Associate Minister did not intervene, and Ms Zhou did not refund the fees to Ms Prakash. [4] The issues for the Tribunal essentially turn on whether, i...

6. LCRO 167/2023 UG v XY and EP (17 July 2025) [pdf, 255 KB]

   ...as being: Applying for a Grant of Letters of Administration in relation to your late partner’s estate, and assisting you with any ancillary matters for which instructions are received. [6] The Letter of Engagement also included advice about fees: The basis on which our fees will be calculated is set out in our Terms of Engagement. [7] The Terms of Engagement included a section headed Basis for Charging, followed by the factors provided in r 9 of the Conduct and Client Care Rul...

7. [2024] NZEmpC 163 LDJ v EZC Costs [pdf, 209 KB]

   ...also seeks $2,250 in costs in relation to the Authority’s determination which declined to remove the matter to the Court; that sum being 50 per cent of the Authority’s daily tariff. Disbursements of $224.88 are also sought in relation to the filing fees for the statement of problem and application for removal filed in the Authority. Finally, costs of $250.50 plus GST are sought on the application for costs. [5] In response, counsel for the respondent acknowledged that costs are...

8. UN & QN v U Ltd [2023] NZDT 443 (9 September 2023) [pdf, 212 KB]

   ...left, stayed at a motel and then came back the following morning expecting a waterfront site to be available but there wasn’t. CI0301_CIV_DCDT_Order Page 2 of 4 7. UN and QN left again and went and spent their holiday elsewhere. UN and QN filed this claim on 7 March 2023 for $3,284.00 for their petrol expense of $129.00, alternate accommodation expense of $155.00 and $3,000.00 for “expectation damages, mental distress, disappointment and loss of amenity value”. 8. Holid...

9. LCRO 184/2015 WD v YR (6 July 2017) [pdf, 171 KB]

   ...received an email from Mr WD saying “Hi [YR] I got this from the court Kind Regard [WD]”. 2 [4] Mr WD was referring to an email the Court had sent directly to him in the following terms:1 Your email has been sent to me. I note the claim was filed by a solicitor, if you are now acting for yourself you need to file a notice of change of representation. At this stage the court has no idea at what stage the claim is at as the parties serve documents among themselves. A claim c...

10. Samisoni v Tangilanu [2015] NZIACDT 34 ( 23 March 2015) [pdf, 84 KB]

    ...Issued: 23 March 2015 2 DECISION Introduction [1] The Registrar of the Immigration Advisers Authority referred this complaint to the Tribunal. [2] The complaint is that Ms Tangilanu accepted instructions and received an initial fee to assist the complainant with a request for a visa, she then: [2.1] Made some initial inquiries. [2.2] Ms Tangilanu’s licence as a licensed immigration adviser expired, shortly after making the initial inquiries. However, she had...