[2015] NZSAAA 02, (30 January 2015) [pdf, 37 KB]
...appellant’s mother phoned StudyLink to query the non payment of the Student Allowance. She said that she had phoned early in 2006 and had been advised that the allowance had been approved. No record of any such contact or advice appears on the StudyLink file, and, because the appellant’s mother was not her authorised agent at the time, it would have been most unlikely that any StudyLink staff member would have given her any such information. At the end of October 2007 she submitted...