BS v MQ [2023] NZDT 269 (25 May 2023) [pdf, 171 KB]
...was unable to get to the departure point promptly so did not go on the trip. MQ later provided a partial refund, retaining $60.00 per ticket to cover his costs. 2. BS claims the sum of $160.00 for the balance of the ticket price and the Tribunal filing fee. 3. MQ acknowledged that the printed information provided with the tickets had the wrong time. However, he stated that he always phones customers prior to the trip, so would have told BS the correct time then. BS denies having bee...