HI v B Ltd [2024] NZDT 8 (29 February 2024) [pdf, 231 KB]
...his discussion with that staff member, he and his family left the property and found alternative accommodation for the night. 5. HI is seeking a refund of the $400.00 that was charged to his credit card for the booking and the Disputes Tribunal filing fee of $45.00. 6. The issues the Tribunal has to consider are: a. Did B Ltd breach the Consumer Guarantees Act 1993 (“CGA”) by not providing its service of accommodation with reasonable care and skill? b. Did B Ltd bre...