Complaints Assessment Committee 403 v Elia [2017] NZREADT 7 [pdf, 110 KB]
...possible. Mr Elia responded at 9.20 am “I arranged a rental appraisal yesterday in preparation (see attached)”. [e] The rental appraisal attached to Mr Elia’s email was not prepared specifically for the property, in response to Mrs B’s request. Rental appraisals at the Agency were prepared by a separate property management team. Mr Elia had a rental appraisal for a different property, prepared by the Agency’s residential property manager, in Word format. Rather...