Director of Proceedings v Rolston [2021] NZHRRT 35 [pdf, 449 KB]
...Rights) Regulations 1996 (“the Code”) in respect of: (i) Right 4(2) by failing to provide services to the aggrieved person that complied with legal, professional, ethical, and other relevant standards; and (ii) Right 6(1) by failing to provide information to the aggrieved person that a reasonable consumer, in the aggrieved person’s circumstances, would expect to receive; (iii) Right 7(1) by failing to obtain the aggrieved person’s informed consent prior to the provision of s...