OQ v N Ltd [2023] NZDT 660 (24 November 2023) [pdf, 199 KB]
...[car] in for repairs in January 2022. N Ltd initially advised her that a new timing chain kit was required. After further inquiries, N Ltd advised her that she needed a new motor. 6. OQ had mechanical breakdown cover up to $5,000.00. She informed N Ltd that she could not afford a new engine, so N Ltd endeavoured to locate a secondhand one through [second hand parts dealer]. N Ltd was unable to do so, and in April OQ’s partner advised N Ltd that he had searched online and fou...