Ram v Tan [2016] NZIACDT 39 (9 August 2016) [pdf, 207 KB]
...Mr Tan accepted instructions to assist the complainant to deal with his immigration affairs after his colleague Ms Aasa had been representing the complainant. [2] There is no dispute that Ms Aasa represented the complainant poorly and failed to inform him of what had happened. Mr Tan was engaged in the instructions from an early stage, as he personally met with the complainant when Ms Aasa first accepted instructions. However, this was in his capacity as a proprietor of the practice. He w...