[2024] NZIACDT 11 - UT v Lawlor (11 March 2024) [pdf, 103 KB]
...May 2023. The couple made a complaint to the Authority alleging Mr Lawlor had misled them and had not replied to their communications. Decision of the Tribunal [7] It was found that Mr Lawlor had: (1) Failed to respond to the complainant’s request to check the application status herself, in breach of cl 1 of the Code. (2) Failed to provide the complainant with an invoice containing a full description of the services the fee related to, in breach of cl 22. 1 UT v Lawlor [202...