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1. LCRO 13/2024 OB and HG v NC (12 June 2024) [pdf, 228 KB]

   ...that the applicants were the children of Mrs EG rather than Mrs RT;4 (o) failing to have the house valued after death; (p) failing to secure or adequately care for the house and personal effects inside it; (q) not responding appropriately to requests from the applicants for distribution of chattels; (r) failing to investigate alleged loans to various people and/or failure to disclose information to the applicants about the loans; (s) failing to investigate the alleged taking of a...

2. Legal-Aid-lawyer-Provider-Manual-Feb-2025.pdf [pdf, 380 KB]

   .................................................................................................. 12 Checks and audits .................................................................................................................... 12 Complaints and performance reviews ....................................................................................... 12 Expectations and professional obligations of legal aid providers .............................................. 13 Cancellation of...

3. LCRO 46/2025 WP v HJ and NB (12 August 2025) [pdf, 204 KB]

   ...she would not have instructed [Law firm]; and (h) the two lawyers engaged with the file had provided conflicting advice; and (i) there had been significant delays in progressing her matters; and (j) the lawyers had encouraged her to resign, a request that she considered to be “insulting”; and (k) requests made of [Law firm] to provide time records had been ignored; and (l) fees charged were excessive. [12] Initially the Complaints Service determined that Ms WP’s complaints...

4. Takamore v Tawhara - Waioeka Papakāinga 25 [2025] Māori Appellate Court MB 436 [pdf, 297 KB]

   ...most circumstances this is a straightforward proceeding. Here, however, the appointment and replacement of trustee orders per s 239 of Te Ture Whenua Māori Act 1993 (“the Act”) were made by Judge Wara in circumstances where there had been a request by the appellants that she recuse herself, to adjourn the hearing and with objections lodged by the appellants against some of the trustees she appointed. [2] The appellants now appeal, arguing in simple terms that Judge Wara should n...

5. [2025] NZEmpC 264 Channel Infrastructure NZ Ltd vs Holroyd & Others [pdf, 311 KB]

   ...[5] The employees were covered by a co-joint collective employment agreement, the parties to which were Channel (at the time, Refining NZ), E Tū Inc (E Tū) and Workers First Union Inc (First Union). [6] In July 2021, Refining NZ issued formal notices to E Tū and First Union of commencement of consultation in relation to redundancy under the collective agreement. [7] There were two stages of restructuring. The first was referred to as simplification. The second was referr

6. [2015] NZEmpC 214 Goel v Director-General for Primary Industries [pdf, 135 KB]

   ...Ministerial Coordinator in the Ministerial and Official Correspondence Team. His role involved coordinating responses to incoming Ministerial and official correspondence. It included responsibility for formatting and proof-reading MPI responses to formal requests for information under the Official Information Act. On 13 December 2012, Mr Goel was suspended from his employment; principally for failing to follow what MPI claimed was a lawful and reasonable instruction regardi...

7. Thompson & Ors v CAC 20006 & Adams [2013] NZREADT 65 [pdf, 90 KB]

   ...agreement had been given possession of the sections four months earlier on 10 December 2011. [15] In the evening of 10 May 2012, the complainant sent a further email to Barfoot & Thompson's general administration email address in which he requested a copy of the listing authority by close of business on 11 May 2012. Friday, 11 May 2012 [16] On the morning of Friday, 11 May 2012, Mr Adams' emails of 9 and 10 May 2012 were forwarded to Barfoot & Thompson's Cu...

8. AQ v UD LCRO 188/2013 (10 August 2013) [pdf, 206 KB]

   ...made a tactical decision to delay seeking to admit the DVD in evidence, until the commencement of the trial. There were sound and understandable reasons for him to adopt the position he did. He had an opportunity to view the DVD. He had not formed the view that the evidence carried the impact or force that Mrs AQ considered it did. He was mindful of the problems that inevitably arise when a party seeks to adduce evidence which has been covertly obtained. There was no guarantee...

9. Updated EC Topic Structure incl party comments and Council response 17 November 16 [xls, 93 KB]

   ...1944 Historic Heritage Notification and Herne Bay D17.5; D17.4.3; Table 2 Area ENV-2016-AKL-000208 Kohler, M All Housing New Zealand [stand alone] Can progress to Court-assisted mediation. Appellant agrees to proceed to Court-assisted mediation, but request that a mediation date is not set down until after the outcome of the test case or cases on "Scope" that are currently before the High Court. Housing New Zealand queries whether mediation is appropriate as the appeal has been lodge...

10. LCRO 175/2020 PM obo MNO Limited v FS and BL (22 April 2021) [pdf, 221 KB]

    ...Comment by Mr PM [29] In a letter to the Complaints Service dated 28 July 2020, Mr PM provided a response to Mr BW’s submissions, and articulated his complaint in the following terms: (a) The payment made in the reconciliation letter “included a request to confirm the amount paid/received as being correct”. (b) No response was received one way or the other. (c) [CAT]’s legal fees could not be paid because no invoice had been provided. (d) The Notice was served prematurel...