[2021] NZIACDT 10 - YC v Wan (19 May 2021) [pdf, 238 KB]
...“Client Communication Tracker” on 6 August 2019 stating that the case had been assigned to Mr Wan “due to maternity leave”. [14] While on leave, Ms Han sent an email directly to an immigration officer on 7 August 2019 repeating the request for an extension of two weeks until 21 August 2019. Ms Han used her own email address at “pjgroup”. The email was copied to “PJ Education & Immigration”, a shared email address within the consultancy. [15] On the same d...