[2021] NZIACDT 22 – TC v Registrar of Immigration Advisers (3 September 2021) [pdf, 141 KB]
...that advisers should have the humility to accept when things go wrong and to learn from that. Instead, the adviser wrote to say he “enjoyed” our case and never once offered an apology. The appeal is not about technicalities, but about how humans treat each other. [75] The adviser has shown negligence and incompetence, as defined in the Cambridge dictionary, though the accusation is not that he is generally negligent or incompetent. He was wholly responsible for them being u...