[2014] NZEmpC 188 The Warehouse Ltd v Harris [pdf, 501 KB]
...her comment about Mrs Pattinson’s arrogance, and a proposal was made on Ms Harris’s behalf that she would write a letter of apology to the customer. [43] The meeting was then adjourned to enable Mr Bunce to take advice by telephone from a TWL Human Resources Officer, including to confirm his assessment that there had been serious misconduct and that dismissal was in order. Having received that endorsement by telephone, Mr Bunce prepared a written statement of his preliminary de...