Justice launches work-from-home initiative
...Collections officers handle and process fines and reparation inquiries, and enforce payment when required. “The vast majority of people now pay their fines online or over the phone, and these staff do not need to be in any specific location to do their job,” Mr Patchell says. “We began looking into having people work from home some time ago, and in 2013 began a pilot to test the practical realities of this. It turns out the people involved are happier and more efficient when they work fro...