N Ltd v SH [2023] NZDT 295 (24 May 2023) [pdf, 126 KB]
...over the phone on the day of the move. SH claims that he did inform them of the fridge, and that the movers they sent in were simply not capable of moving the item. SH claimed that N Ltd should have ensured that any team of men they sent into a job could move heavy items without having to wait for more manpower and charge extra. 11. In the quote provided by N Ltd to SH for the move the notes attached clearly state that date and time of the move, along with the hourly rate for th...