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1. CI v MT [2023] NZDT 514 (25 October 2023) [pdf, 211 KB]

   ...MT believed that she had been given a full price and no further amount would be charged. However the invoice itself stated that the amount charged was a DEPOSIT towards the areas of work listed in the invoice. That clearly indicated that the job was a work in progress and not a finished product. MT should have known that there would be more invoices as the work progressed and she continued to give input to the work. CI0301_CIV_DCDT_Order Page 3 of 5 10. Invoice #1115 is...

2. Drever v Accident Compensation Corporation (Weekly Compensation) [2023] NZACC 207 [pdf, 175 KB]

   ...and the medical certificates have been issued for the periods I am simply working less than 20% (as required to maintain administrative duties of the company). The company has not replaced me and has started to turn away physical construction jobs until further notice (the doctor’s advice after surgery). The financial information about the company is a bit intrusive. I could possibly have a declaration issued but profit/loss of an independent company entity is a bit intrusive....

3. SG & LN v M Ltd [2023] NZDT 715 (12 December 2023) [pdf, 220 KB]

   ...CGA to cancel, I do not accept this is a situation where “cancellation” has occurred in the sense referred to in the Invoice terms; c. while I acknowledge M Ltd’s comments that the stone was specifically imported for this job, where this difficulty has arisen due to a lack of communication, I am satisfied this was a risk which was within the control of M Ltd, and it had the ability to ensure its processes were sequenced in the right order to avoid thi...

4. HC v X Ltd [2023] NZDT 391 (13 September 2023) [pdf, 207 KB]

   ...the bathroom work. In an email dated 14 June 2023 he wrote that he marked with an ‘x’ costs that were for other works. However, he has not allocated the incidental costs such as, travel, materials cost or rubbish removal to any of those other jobs. There was no breakdown of what ‘materials’ were purchased for a total of $4,312.58, a price that excludes the shower trays, painting and plastering costs, the tiles, silicone, waterproofing or the underfloor heating kit with touchscre...

5. TQ v UM & Ors [2023] NZDT 369 (2 August 2023) [pdf, 116 KB]

   ...apparent. Although TQ approached N Ltd, N Ltd did not consider that it owed any duty to TQ and consequently was not able to inspect the jet ski before it was repaired, as s 32 of the CGA envisages. 43. While HT said he had paid too much for a repair job that was not properly performed, it is hard to see that he has suffered any loss. At the time he sold the jet ski he knew N Ltd were repairing it, and he had accepted the quote for those repairs. Knowing these costs, he accepted an o...

6. [2025] NZIACDT 12 - XI v Liu (18 February 2025) [pdf, 208 KB]

   ...Tribunal would characterise the overall gravity of the wrongdoing as the high end of moderate. [26] Mr Liu’s lack of engagement with the complainant left him at the mercy of unscrupulous agents. He paid NZD 16,666 for a visa and a non-existent job. While there is no evidence Mr Liu was aware of the immigration scam perpetrated on both the complainant and Immigration NZ, his exclusive communication with the agent and the associate facilitated the scam. [27] Mr Liu expresses d...

7. [2025] NZIACDT 13 – HG v Liu (18 February 2025) [pdf, 108 KB]

   ...Tribunal would characterise the overall gravity of the wrongdoing as the high end of moderate. [26] Mr Liu’s lack of engagement with the complainant left him at the mercy of unscrupulous agents. He paid NZD 16,666 for a visa and a non-existent job. While there is no evidence Mr Liu was aware of the immigration scam perpetrated on both the complainant and Immigration NZ, his exclusive communication with the agent and the associate facilitated the scam. [27] Mr Liu expresses d...

8. Cost Recovery Policy for Direct Referrals to the Environment Court June 2022 (minus rates) [pdf, 191 KB]

   ...reflect accurately the work being undertaken. Administrative tasks need to be carried out efficiently. This includes using appropriately trained and competent staff for any tasks. It would not for example include costs incurred by, for example, on-the-job training where that training resulted in tasks being carried out inefficiently from a time perspective. Charging costs that are actual does not by itself make them reasonable. Costs that are considered to be governance are generally...

9. 2025 NZPSPLA 038.pdf [pdf, 141 KB]

   ...updated policies and procedures provided insufficient detail. Specifically: [i] The incident manual was incomprehensive. [ii] The process for employees who did not attend training was incomplete and impractical. [iii] Employee job descriptions lack detail and are generic. [d] Secpro has no formal training manual and training registry which outlines roles and responsibilities for all staff. [11] Mr Tautali was afforded opportunity to respond to the further repor...

10. [2025] NZIACDT 38 – LY v Jiang (30 July 2025) [pdf, 208 KB]

    ...relevant time by Service Kiwi Ltd, of Auckland. He surrendered his licence on 4 March 2024. [6] The complainant, LY, is a national of China. [7] In the period from February to May 2023, the complainant paid RMB 90,000 to a relative for a job and visa. On 13 April 2023, the complainant signed an employment contract to work as a construction worker for a building company (the employer). [8] On an unknown date, Mr Jiang was approached by an unlicensed immigration agent (the a...