Director of Proceedings v Te Whatu Ora [2023] NZHRRT 32 [pdf, 461 KB]
...CODE 54. Right 4(1) of the Code states: “Every consumer has the right to have services provided with reasonable care and skill”. 55. SDHB acknowledges that there were multiple missed opportunities by SDHB staff to exercise sound clinical judgement and assess Mrs A’s deteriorating condition critically and to follow the DHB’s policy to escalate Mrs A’s care to the responsible respiratory SMO, and to initiate thrombolysis on a number of occasions when it was clinically indi...