NT v T Ltd & L Ltd [2023] NZDT 724 (13 December 2023) [pdf, 187 KB]
...I accept T Ltd’s point that their fee encompasses more than just the cost of the tow, including staff costs for its 24 hour dispatch, release and telephone employees; security of the yards to ensure vehicles that have been towed are kept safe; licencing requirements for tow drivers; compliance, GST and other costs. 16. T Ltd also made the point that it does not necessarily have a truck and driver available at all times to tow a car from a carpark, so it may be necessary to divert a...