Search Results

1. 2021 NZPSPLA 027.pdf [pdf, 25 KB]

   ...Investigators Act 2010 (the Act) DECISION [1] Kelly Sintes is wanting to file a complaint against the Warehouse Rangiora and its security guards. He says the Warehouse is providing security services and does not hold a security licence. In addition, he says security workers at the Warehouse are in breach of the Act as they do not have current certificates of approval. Mr Sines also has concerns about the way he was treated by security staff. [2] Section 73(2) of t...

2. Complaints about private security operators

   ...complaint, give a copy to the person or business you're complaining about. It’s free to make a complaint. Reasons for making a complaint The form lists all the reasons you can complain about private security operators. These include: not having a licence or certificate for the class of work they’re doing not wearing a visible identification (ID) badge while working not giving the name and address of their employer not completing training breaking a condition of their licence or certificate...

   Located in:

   1. Tribunals >
   2. Licences & certificates >
   3. Private Security Personnel Licensing Authority >
   4. Complaints, objections & appeals

3. About the Authority

   The Private Security Personnel Licensing Authority: issues licences and certificates of approval (COA) to people working in the security industry, and private investigators disciplines licence and certificate holders keeps the register of licence and certificate holders. Find out the type of work we cover The Authority was established under the Private Security Personnel and Private Investigators Act 2010. The Authority replaced the Private Investigators and Security Guards Registrar. How the...

   Located in:

   1. Tribunals >
   2. Licences & certificates >
   3. Private Security Personnel Licensing Authority

4. Apply or renew

    Find out how to apply for or renew a private security licence or certificate of approval (COA). Renew Find out how to renew a private security licence or certificate of approval. Renew your current licence or certificate Apply There are 2 ways you can apply. Apply online It’s quicker and cheaper to apply online. Apply for a new licence or certificate Apply by mail You must apply by mail for: temporary certificates to work while training trans-Tasman mutual recognition applications. App...

   Located in:

   1. Tribunals >
   2. Licences & certificates >
   3. Private Security Personnel Licensing Authority

5. CAC10003 v Kumandan [2013] NZREADT 28 [pdf, 46 KB]

   ...the papers PENALTY DECISION [1] This penalty decision is back before the Tribunal as a result of an appeal by Mr Kumandan of the Tribunal’s decision of April 2012 and its penalty decision dated 12 June 2012 cancelling Mr Kumandan’s licence. [2] The Tribunal has seen the decision of Justice Katz dated 19 December 2012 which sets out her decision on Mr Kumandan’s appeal. At paragraph 74 she found that the Tribunal misdirected itself as to the correct interpretation of s...

6. Adams v Aucamp [2016] NZIACDT 53 (14 September 2016) [pdf, 210 KB]

   ...for the complainant’s parents. [3] This decision imposes sanctions following the Tribunal upholding the complaint. The Registrar and Complainant’s position on sanctions [4] The Registrar took the position that Mr Aucamp should not apply for a licence under the Immigration Advisers Licensing Act 2007 unless he completed the full qualification for a licence. In relation to a monetary penalty and the refund of fees and compensation, she left that to the Tribunal. She also noted Mr Auc...

7. [2023] NZIACDT 16 - WS v Lawlor (9 May 2023) [pdf, 234 KB]

   ...Code, but he has not admitted he deliberately misled his client. It is further noted he has a disciplinary record. [15] Mr Lawlor should be required to undertake the LAWS 7015 paper at Toi Ohomai Institute of Technology. Until he does so, his licence should be suspended to protect the public. [16] The Registrar contends that the appropriate sanctions would be: (1) Censure. (2) Completion of LAWS 7015 at its next intake. (3) Suspension of Mr Lawlor’s licence pending...

8. Ram v Aasa [2016] NZIACDT 48 (6 September 2016) [pdf, 162 KB]

   ...and paid only $299. No information was available regarding compliance with other orders the Tribunal made in favour of complainants of a compensatory nature. [7] Ms Aasa was also subject to an order arising in another complaint that cancelled her licence and prohibited any further applications for the maximum statutory period. [8] The Registrar took the view that given Ms Aasa’s apparent lack of capacity to meet existing financial orders, compensation should take priority, censure or...

9. [2025] NZIACDT 24 - INZ v Ma (31 March 2025) [pdf, 131 KB]

   ...decision and will only be briefly summarised here. [5] Tzu-Tong Ma, also known as Jane Ma, was at the relevant time a self-employed licensed immigration adviser trading as Colab Ltd and as New Zealand Immigration Concepts, based in Auckland. Her licence was suspended by the Tribunal effective 2 April 2024, for the reasons given in the notice. [6] The client, CU, is a national of Vietnam. [7] An unlicensed agent contacted Ms Ma on behalf of the client in May 2023. Ms Ma dealt...

10. Kho v Navarette-Scholes [2017] NZIACDT 15 (20 September 2017) [pdf, 202 KB]

    ...respective orders in each complaint. The Registrar and the Complainant’s positions in relation to the Casas complaint [5] The Registrar took the view that in all the circumstances, the order should be that Ms Navarette-Scholes cannot apply for another licence unless she completes the full qualifications for a licence, and has paid all outstanding monetary orders imposed by the Tribunal under section 51 of the Act. She took the view that priority should be given to orders for repayme...