Community Law Centre client survey – report on findings [pdf, 926 KB]
...of clients agree that the CLC has helped them know where to go for information or advice in the future. ▪ 55% of clients agree that CLC help has helped them sort out problems on their own. Problem resolution Most clients resolve problems through agreement between themselves and the other party ▪ 60% of clients say their problem has been ‘fully resolved’, 11% say they gave up trying to resolve their problem (even though problems persist), 25% say their problem is ongoing, an...