OS v E Ltd [2023] NZDT 89 (23 March 2023) [pdf, 182 KB]
...alternative camera from OM. 6. The camera from Amazon finally arrived in New Zealand on 30 December 2022 but this was too late and OS instructed E Ltd to return it to the supplier. 7. OS was of the view that E Ltd had failed to provide the delivery service with reasonable care and skill. From the time she raised concerns on 19 December, the company should have acted with more urgency to get the parcel and something should have been done to stop it going back and forth between depot...