LQ v NE [2023] NZDT 380 (4 July 2023) [pdf, 143 KB]
...issues the applicant is experiencing with her dog. That being the case, he should not be liable for the refund sought. 4) The relevant law is the Consumer Guarantees Act 1993 (‘the Act’); in particular, the guarantee [section 29] that a service provided to a consumer should be reasonably fit for the required purposes. The issues to be determined by the Tribunal are: a) Was the service provided by the respondent for the applicant consistent with the above statutory guarantee...