MX v X Ltd [2023] NZDT 251 (28 April 2023) [pdf, 241 KB]
...expected. 2. MX raised her concerns with Dr T and other parties. Initially MX was advised continued treatment would be at an additional cost, however Dr T then offered to continue treatment for free. MX however claims she had lost faith in the services of Dr T and has claimed in the Disputes Tribunal for a full refund of the price paid of $8900. 3. In addition, MX claims she did not get the treatment plan she paid for. MX believes she paid for an [orthodontic product] full plan...