Search Results

1. TL v G Ltd [2024] NZDT 643 (21 November 2024) [pdf, 213 KB]

   ...made a full recovery following the surgery. 5. TL claims $4241.38 from G Ltd, being the cost of vet bills and surgery. 6. The issued to be determined are: • Does the Consumer Guarantees Act 1993 apply? • If so, did G Ltd carry out its service with reasonable care and skill? • What remedy, if any, is available to TL? Does the Consumer Guarantees Act 1993 apply? 7. In claims involving courier deliveries, the Carriage of Goods provisions of the Contract and Commercial...

2. D Ltd v US [2025] NZDT 127 (19 March 2025) [pdf, 184 KB]

   ...the courts are concerned with the enforcement of contracts, and tend not to interfere with them. Courts will be reluctant to rescue people from possibly bad bargains they may have entered into, including as to the price payable for the provision of services. 10. US says that he should only have to pay a fair price for the work which he says is a total of $10,000.00. 11. The Consumer Guarantees Act 1993 (CGA) applies to the provision of services by D Ltd in this case and provides in...

3. HC v XM [2025] NZDT 271 (27 May 2025) [pdf, 104 KB]

   ...NZDT 271 APPLICANT HC RESPONDENT XM The Tribunal orders: XM is to pay $1,200.00 to HC on or before 22 June 2025. REASONS 1. XM operates a business that provides tooth whitening, eyelash extensions and other cosmetic beauty services. HC had been one of XM’s customers. In the course of the customer relationship, around March 2023 XM offered a training programme for tooth whitening and tooth gem installation to HC with the intent that, once trained, HC would work...

4. CL & HD v T Ltd & S Ltd [2023] NZDT 72 (14 February 2023) [pdf, 223 KB]

   ...employees and contractors. Was the roofing work that was done by S Ltd carried out with reasonable care and skill? / Was the roofing work fit for purpose? 5. The provisions of the Consumer Guarantees Act 1993 (CGA) apply. Under the CGA where services are supplied to a consumer (CL and HD are consumers for the purposes of the CGA) there is a guarantee that the service will be: a. Carried out with reasonable care and skill. b. Reasonably fit for any particular purpose; of suc...

5. HO & KT v QN Ltd [2021] NZDT 1708 (21 December 2021) [pdf, 106 KB]

   ...August 2020, HO and KT purchased a rental property (with a continuing tenancy in place) as an investment, while biding time during Covid before buying a business. They contracted with QN Ltd, the existing property manager, to provide property management services for them with respect to the tenanted property. 2. On 2 March 2021, HO and KT entered into an unconditional sale and purchase agreement, to sell the property as they wished to purchase of a daycare centre – that was on a dead...

6. BT v PO Ltd [2022] NZDT 80 (12 January 2022) [pdf, 179 KB]

   ...RESPONDENT PO Ltd The Tribunal orders: BT’s claim against PO Ltd is dismissed. Reasons 1. On 16 August 2021, BT contacted PO Ltd and enquired about having an airbag light issue in his vehicle repaired. He was given an estimate over the phone of $500.00 for the job. On 17 August 2021, BT dropped his car off to the PO Ltd site and handed his keys to WB, the Site Manager. that afternoon, the government announced that NZ was going into a ‘snap lockdown’ due to community tr...

7. XD v U Ltd [2025] NZDT 46 (5 March 2025) [pdf, 203 KB]

   ...to supply a nominated representative and a direct dial number, but it did not do so before the hearing. The Tribunal called the 0800 number several times, activating each one of the menu options. There was no person available to speak on U Ltd’ phone service because each available extension option rang several times before going to voicemail offering an invitation to leave a message. The absence of a party does not prevent a Disputes Tribunal hearing going ahead, and on the basis U...

8. JY v B Ltd [2023] NZDT 64 (17 July 2023) [pdf, 189 KB]

   ...convened by teleconference. Both parties appeared at the hearing. Background [2] The applicant took his vehicle to the respondent for a warrant of fitness (WOF) inspection on 23 November 2022. The applicant paid the respondent $40 for this service. The vehicle failed the inspection. The respondent identified two faults: water and oil on the power steering belt and faulty brakes. [3] The applicant claims that when he asked the respondent to further identify the cause of the failure...

9. Family Legal Advice Service Operational Policy v1.8 June 2018 [pdf, 1 MB]

   Family Legal Advice Service Operational Policy for providing early legal advice for disputes under the Care of Children Act 2004 Family Legal Advice Service Operational Policy v1.8 July 2018 Although all reasonable steps have been taken to ensure the accuracy of the information contained in this document, the Ministry of Justice disclaims any and all responsibility for any inaccuracy, error, omission, or any other kind of inadequacy, deficiency, or flaw in, or in rela...

10. [2012] NZEmpC 96 South Pacific Meats Ltd v Mohammed [pdf, 238 KB]

    ...the lunchroom. You will need to have attended this induction for you to commence your employment for the 2009/2010 season. If there is any reason you are unable to accept this offer of employment and to be present at the induction, then please phone reception immediately, otherwise I look forward to speaking with you at the Induction on Monday. [14] While the letter invited employees to immediately contact the company if they were unable to accept the offer of employment, Mr Shank...