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  1. LN & TN v TT Ltd [2024] NZDT 152 (1 March 2024) [pdf, 206 KB]

    ...become voided. 3. LN and TN brought a claim to the Tribunal seeking the sum of $4,212.84, representing a quote to remove the linings and glass and install a new shower tray. 4. The issues to be determined are as follows: • Whether the service was provided with reasonable skill and care, and fit for purpose? • If not, what if any, is payable to LN and TN? 5. The Applicant bears the burden of proof on a balance of probabilities (that is, that it is more likely than not)....

  2. CU Ltd v ZS & HC Ltd [2023] NZDT 588 (24 November 2023) [pdf, 272 KB]

    ...SECOND RESPONDENT HC Ltd The Tribunal orders: ZS & HC Ltd is to pay CU Ltd the sum of $10,684.41 in full, on or before 5pm Friday 22 December 2023. Reasons: 1. ZS director of HC Ltd (the Respondents) purchased products and services from CU Ltd in February 2022 to May 2022 valued at $11,817.52, and CU Ltd claim that the Respondents have overdue invoices owing and want to be paid. CU Ltd initially claimed the sum of $14,785.07 representing the sum owing and interes...

  3. CG v UD Ltd [2024] NZDT 270 (28 April 2024) [pdf, 189 KB]

    ...failed to deliver on their promises, my view is that UD Ltd have conducted the trip with all the inclusions outlined. Was the tour provided with reasonable care and skill? 12. The Consumer Guarantees Act 1993 (“CGA”) provides that all services must be provided with reasonable care and skill. This means that any work done must be at least as good as the work of a competent person with average skills and experience for that type of work. Reasonable skill is about applying te...

  4. BI v N Ltd [2024] NZDT 749 (8 October 2024) [pdf, 225 KB]

    ...ignition which was repaired on 13 May 2022. However, the applicant’s claim is limited to the rust, discolouration, and smell of the cooktop. 5. In March 2024, the applicant raised the above concerns with N Ltd consultant ZX who duly arranged a service visit for 25 March 2024. 6. On 2 April 2024, ZX responded to the applicant and stated that the N Ltd technician’s report indicated that the stains were due to excessive oil spillages and advised cleaning the cast iron parts with...

  5. Application for waiver (for refund) or fees for an organisation [pdf, 453 KB]

    ...justice.govt.nz/contact-us/find-us or call 0800 COURTS (0800 268 787). Step 9 Submit your application Send this application to your local court. See justice.govt.nz/contact-us/find-us or if you're still unsure, call 0800 COURTS (0800 268 787). http://justice.govt.nz/services/finding-your-local-court What happens next? A registrar will look at your application and we will let you know their decision. It may take several weeks for your application to be processed. If...

  6. OIA-122824.pdf [pdf, 940 KB]

    ...Official Information Act responses | New Zealand Ministry of Justice. If you are not satisfied with this response, you have the right to make a complaint to the Ombudsman under section 28 of the Act. The Office of the Ombudsman may be contacted by phone on: 0800 802 602, by email at: info@ombudsman.parliament.nz, or via the webform: Make a complaint (for members of the public) | Ombudsman New Zealand. Nāku noa, nā Eve Padgett Acting Group Manager, Courts and Tribunals,...

  7. BT v KY [2025] NZDT 180 (22 April 2025) [pdf, 107 KB]

    ...costs of replacement ($3,252.99). The law 2. BT must prove his claim on the balance of probabilities (in other words what is more likely than not). 3. Under the Consumer Guarantees Act 1993 (CGA) there is a guarantee that a supplier of services must exercise reasonable care and skill when providing the services to a consumer. KY was the supplier in trade of the pre-inspection services and BT was the consumer for the purposes of the CGA. 4. Under the CGA, a consumer is ent...

  8. JB v BL [2025] NZDT 226 (11 June 2025) [pdf, 103 KB]

    ...for in the Consumer Guarantees Act 1993 (CGA). BL denies liability. 2. The relevant legal issues in this instance are: i. What was agreed between the parties about the scope of repairs to be carried out by BL? ii. Did BL carry out the agreed service with reasonable care and skill as required by the CGA? iii. If he did not, what remedy is JB entitled to? 3. JB, as the applicant in a civil dispute, bears the burden of proof. He has to prove his claim on the balance of probabili...

  9. LCRO 41/2015 CL v JW and IB (26 June 2018) [pdf, 241 KB]

    ...agreement. [36] Mr JW and Ms IB relied on their submissions to the Committee. Review hearing [37] Mr CL attended a review hearing in Auckland on 8 March 2017 in person. The lawyers were represented by Mr LW who attended the review hearing by phone. Nature and scope of review [38] The nature and scope of a review have been discussed by the High Court, which said of the process of review under the Act:2 … the power of review conferred upon Review Officers is not appropriate...

  10. [2016] NZEmpC 13 Adams t/a Untouchable Hair & Skin v Brown [pdf, 171 KB]

    ...using the schedules of the High Court Rules which he said produced a figure of $7,582; and under the current Employment Court costs guidelines which he said resulted in a figure of $5,352. He also referred to my judgment in Bracewell v Richmond Services Limited, 26 where the sum of $2,000 was awarded on a rehearing application after a discontinuance had been filed. [51] In the result, he submitted that taking two-thirds of actual costs (that is, $6,500 plus GST) would produce...