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1. LCRO 124/2016 LE v AP and MC (20 August 2018) [pdf, 191 KB]

   ...to Mr LE’s complaint. They say that the Disputes Tribunal ordered GDB Ltd to pay the unpaid balance of their fees on 27 May 2016, only days after Mr LE made the complaint that is at the heart of this review. [17] The lawyers explained the services they had provided to Mr LE and responded in detail to each of the allegations he had made about their conduct. In summary, the lawyers maintain that there is no basis for an adverse finding. They describe Mr LE’s complaint and app...

2. Applying-be-a-Legal-Aid-Provider-Step-by-Step-Guide-Feb-2025 [pdf, 655 KB]

   Applying to be a legal aid provider Step-by-step guide Ministry of Justice February 2025 Introduction This guide will help you complete an application to become an approved provider of legal aid services or specified legal services under section 77 of the Legal Services Act 2011 (Act). The guide explains some of the terms used in the forms and includes a checklist to help you ensure your application is complete. Before you can provide legal aid services or specified legal servi...

3. OIA-105759.pdf [pdf, 2.5 MB]

   ...calculations because the purpose of this survey is to gain insights into the experiences of jurors who the questions do apply to. However, it should be noted that high ‘does not apply’ to question rates still provide valuable insights into court services and facilities. To highlight, question 12 asked for agreement on whether or not the juror ‘found the Rapid Antigen Testing video shown in court helpful and informative.’. This question had a ‘does not apply’ response rate of...

4. IN v SK LCRO 53 / 2011 (24 February 2012) [pdf, 93 KB]

   ...the Practitioner could see no 3 connection with the factors set out in Rule 9 of the Rules of Conduct and Client Care (the Rules) by which the reasonableness of fees was assessed. [12] The additional review issue concerned aspects of the service-related complaint that had been upheld by the Standards Committee. While he acknowledged that it would have been preferable to have billed the Complaint periodically (and said that he had now changed his practice accordingly), he de...

5. JW v QE LCRO 192 / 2011 (19 September 2012) [pdf, 103 KB]

   ...details. Mr QE should rectify that in his Terms of Engagement. Other than this observation I do not consider that this complaint as such as would support a finding of unsatisfactory conduct. In any event, I note that Mr QE did provide a contact phone number for Mr TS in his email to Mr JW of 31 March 2010. The bills of costs [25] As noted, Mr QE rendered two bills of costs, one on 12 April 2010 for $1,040.00 plus GST and disbursements (total $1,250.00), and the second on 10 May 2...

6. QC Ltd v YX [2020] NZDT 1470 (23 June 2020) [pdf, 133 KB]

   ...wished to. 17. Taking into account the circumstances which were present at the time YX cancelled the contract on 29 January 2020, I am not satisfied that the contract was impossible to perform. The contract was in fact performed, as QC secured the services of another make-up artist from Auckland who happened to be in Queenstown on holiday at the time of the shoot. That make-up artist performed CI0301_CIV_DCDT_Order Page 3 of 5 the job YX had been engaged to do, although for a sho...

7. RC v LUD Group Ltd [2021] NZDT 1380 (20 April 2021) [pdf, 215 KB]

   ...performing the contract? 17. The relevant law is section 65 of the CCLA which provides that in estimating the amount of expenses incurred by a party, the Tribunal may include an amount that appears to be reasonable for overhead expenses and any work or services performed. 18. LUD advise that it had incurred direct costs for administration, marketing, staffing, operations and organising refunds. It stated that these costs came to $5,849.70 per person, which for the 16 people booked...

8. N Ltd v KB [2024] NZDT 101 (26 February 2024) [pdf, 140 KB]

   ...whether the bow roller damage is more likely to have occurred if the vessel was grounded. However, I accept that there was a high risk of B grounding at the new mooring. b. Did N Ltd fail to exercise reasonable care and skill? 33. Where services are provided to a consumer, the service provider must exercise reasonable care and skill1. 34. If a service provider fails to exercise reasonable care and skill, a consumer can (in certain circumstances) cancel the contract and rec...

9. Wati v Corrections [2018] NZHRRT 38 [pdf, 330 KB]

   ...mail and sent it out for delivery. [3] A production order was provided to Corrections on 18 August 2014 authorising letters written by Mr Wati between 30 May 2014 and 17 September 2014 to be disclosed to Detective Constable Tilbury. Following service of this order, Corrections provided copies of Mr Wati’s mail to Detective Constable Tilbury. [4] Mr Wati complained to the Privacy Commissioner that Corrections’ handling of his mail breached various information privacy principles a...

10. [2017] NZEnvC 130 Butterbee Childcare Limited v Auckland Council [pdf, 972 KB]

    ...any specific conditions of consent set out below, the childcare centre activity shall be carried out in accordance with: a. The following plans: Plan title and reference Author Rev Dated Site Plan A1 LifeStyle Architectural 27 24 November 2016 Services Ltd Lower Floor Plan A2 lifeStyle Architectural 27 24 November 2016 Services Ltd Existing Floor Plan A2.1 LifeStyle Architectural 12 22 Sep 2015 Services Ltd Upper Floor Plan A2.2 LifeStyle Architectural 27 24 November 2016 Servi...