BSA 21 day text Final report [pdf, 893 KB]
...reminder significantly increases the likelihood that a person will pay all, or part, of their fine on time by 10.3 percentage points (a relative increase of 27.2%), compared with people who receive no text-message reminder. • Including MoJ's phone number in the text-message reminder significantly increases the rate of timely payment behaviour by 2.5 percentage points. • Including a link to an online payment platform in the text-message reminder has no additional effect on p...