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1. DC & EC v KI [2025] NZDT 18 (17 January 2025) [pdf, 120 KB]

   ...photographs provided do not depict every part of the wedding day. They have not received the video or any of the physical items provided for in the contract. 3. DC and EC filed the current claim for $3,800.00, being a refund of the price for the services. At the hearing they clarified that they had actually received a discount and so had actually only paid $3,000.00. What they really want is a copy of the rest of the photographs and the video. 4. The hearing was scheduled to be h...

2. IX v J Ltd [2025] NZDT 23 (09 April 2025) [pdf, 97 KB]

   ...vehicle a warning light engaged. - A pre-inspection was conducted by an organisation recommended by J Ltd this revealed there was water around the battery. J Ltd informed IX this was due to the vehicle being washed. However, IX took the car for a service shortly after taking CI0301_CIV_DCDT_Order Page 2 of 3 possession of it and was advised there was a ‘damp round engine tray’ and the source of this was likely a leak rather than residue from cleaning. - IX then lodged a...

3. EM v X Ltd [2024] NZDT 857 (17 December 2024) [pdf, 211 KB]

   ...payment fee? iii. Is X Ltd liable to compensate EM for damage to his cupboards? Is EM entitled to a refund of fees paid? Is EM liable to pay for the second repair? 6. X Ltd has an obligation under the Consumer Guarantees Act 1993 to provide a service with reasonable care and skill. If they fail to do so, remedies may be available to EM. 7. X Ltd state the first repair was to replace a lid on the dish drawers. The second repair was the result of EM using too much dishwashing powd...

4. ED v S Ltd [2025] NZDT 151 (27 May 2025) [pdf, 200 KB]

   ...guests can make an informed decision. 4. ED claims the advertisement was misleading as the accommodation was not five star. Properties advertised as five star are usually considered to be luxury accommodation, offering premium furnishings and service, with impeccable housekeeping. Based on the description and photos provided by ED, I find the property could not be described as five star as it did not offer any features expected of that level of accommodation. 5. ED has claimed f...

5. BT v Q Ltd [2025] NZDT 165 (14 January 2025) [pdf, 182 KB]

   ...Application forms and information about the different civil enforcement options are available on the Ministry of Justice’s civil debt page: http://www.justice.govt.nz/fines/about-civil-debt/collect-civil-debt For Civil Enforcement enquiries, please phone 0800 233 222. Help and Further Information Further information and contact details are available on our website: http://disputestribunal.govt.nz. http://www.justice.govt.nz/fines/about-civil-debt/collect-civil-debt http://dis...

6. Te Manutukutuku Issue 6 [pdf, 599 KB]

   ...the Wellington offices, in Atlas House and the Air New Zealand Building, there will be reductio~ in services in preparation for the move to Archives H~us.e m Mulgrave Street, Wellington (the old Government Prmtmg ~ftice). In particular, written and phoned reference enqumes have been suspended from 1 Septe~ber 1990. Fr~m 1 Decemb~r 1990 production of archives m both readmg rooms will cease at 12.30 pm and a reading-only service will operate each afternoon. Further reductions to reading r...

7. IM v KZ [2021] NZDT 1627 (9 July 2021) [pdf, 241 KB]

   ...ERA”) is not listed in Part 2 of Schedule 1 to the DT Act so is outside the Tribunal’s jurisdiction. However, the Tribunal may hear and determine contractual disputes between an independent contractor and a person who engages the contractor’s services where their contractual relationship falls outside the ERA. 14. I have taken into account that IM says she completed an ACC84 form with ACC when she began working for KZ’s parents privately, and was paid by ACC for her work. 15...

8. BX & HX v L Ltd [2024] NZDT 125 (10 April 2024) [pdf, 196 KB]

   ...remains under investigation. At 6.15pm on Monday, 30 January 2023, L Ltd sent BX and HX an email cancelling the sailing at 2.15pm the next day, and confirmed that a full refund would be provided. The reason given was that the Ferry had not returned to service after the incident which had happened at the busiest time of the year, and there was no vehicle capacity and only limited space for foot passengers. BX and HX then had to make alternative travel arrangements that evening so that the...

9. CS & KS v H Ltd [2023] NZDT 605 (13 November 2023) [pdf, 204 KB]

   ...rights and obligations. In addition to the contract the Consumer Guarantees Act 1993 (CGA) implies guarantees into contracts, including that goods are of acceptable quality (s 6-7 CGA), are provided with reasonable care and skill (s 28 CGA) and that services provided are reasonably fit for the particular purpose for which they are obtained (29 CGA). H Ltd provided both goods; the solar system including the Inverter, and services; advice about what scoping of the system, and the desi...

10. OC v NQ [2023] NZDT 767 (20 December 2023) [pdf, 187 KB]

    ...advertised on [social media application]. That does not matter for the purposes of determining if NQ was a motor vehicle trader. I note OC contacted NQ through [messaging application] asking if any vans were available. At the time the van was getting a service and other thing done. It is likely there were other van’s that were to be sold once completed on [social media application] or by some other means. It is more likely than not therefore that NQ would have sold more than 6 vans withi...