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1. VR v AL LCRO 236 / 2012 (31 May 2013) [pdf, 115 KB]

   ...complaint on 2 April 2012. Ms VR’s complaints and the Standards Committee determination [18] Ms VR’s complaints are encapsulated in the first paragraph of her letter accompanying the complaint form. She stated:4 I engaged [Ms AL’s] services in August 2011 in relation to a Property Relationship Agreement with my husband [Mr VR]. The whole matter was dragged out unnecessarily and was never resolved. [Ms AL] did not follow my instructions in this matter and on numerous oc...

2. ET Ltd v District Council [2021] NZDT 1317 (20 January 2021) [pdf, 224 KB]

   ...(Site 1) intended to leave the site. Ms I made enquiries of [redacted] District Council’s NU about moving to Site 1. 3. After a telephone discussion and email exchange, Ms U said that the Team Leader of Council Road Assets and her own Property Services immediate Team Leader were happy for Ms I to take over Site 1 provided that [redacted] was added to ETL’s menu. Ms U advised that the previous Licensee was leaving on Friday, 13 December 2019 and that the rental for Site 1 would be...

3. EL v IN Ltd [2022] NZDT 149 (18 August 2022) [pdf, 165 KB]

   ...TRIBUNAL District Court [2022] NZDT 149 APPLICANT EL RESPONDENT IN Ltd The Tribunal orders: IN Ltd are to pay to EL the sum of $1,900.00 on or before 9 September 2022. Reasons: 1. In December 2021, EL engaged the services of IN Ltd to transport his personal belongings from [City A] to [City B]. 2. With the assistance of IN Ltd, EL purchased basic insurance for the transportation of his belongings. 3. His property was transported by IN Ltd...

4. KM v S Ltd [2024] NZDT 624 (16 July 2024) [pdf, 224 KB]

   ...Whether S Ltd engaged in misleading or deceptive conduct, or made false or misleading representations in respect of the wifi, dishwashing equipment, price, advising the room she had previously used was no longer available when it was; (g) Whether the service provided by S Ltd was not fit for the particular purpose; (h) Whether S Ltd has charged more than a reasonable price for the room; (i) Whether the provisions of the Innkeepers Act 1962 apply to the issues raised by KM; (j) Whether K...

5. LCRO 194/2017 MA v NB, OC and PD (20 September 2019) [pdf, 344 KB]

   ...of time covering the events embraced by this review. [3] For convenience, I will refer where appropriate to Ms NB and Ms OC as “the lawyers”. Background [4] Dr MA is a practising psychologist. 2 [5] She was providing professional services to a client who was attending sessions with Dr MA, in order to fulfil course requirements to become a counsellor. [6] Dr MA became concerned that her client could present as a risk to the people he had indicated a preference and desir...

6. Joint Protocol Ministry of Justice and Department of Child, Youth and Family [pdf, 79 KB]

   ...PROTOCOL MINISTRY OF JUSTICE AND DEPARTMENT OF CHILD, YOUTH AND FAMILY, 1 JULY 2000 NOTE This protocol has been updated to account for the following changes: (a) the Department for Courts is now the Ministry of Justice; (b) Child, Youth and Family Services is now Child, Youth and Family; and (c) the Care of Children Act 2004 and the Family Courts Rules 2002 have been passed. No substantive changes have been made. TABLE OF CONTENTS Referral by the Family Court to Child, You...

7. NZCVS Cycle 4 2020-21 Topical report - Controlling behaviours and help-seeking [pdf, 1.2 MB]

   ...like to thank the 6,244 New Zealanders who gave their time to take part in the survey and share their stories. Service provider We appreciate the work of Reach Aotearoa (formerly CBG Health Research Ltd). Their interviewing and data management services made this survey possible. Contributors All writing and analysis for this report was performed by Kimberley Turrell and Tianying Chu. All authors were employed by the Ministry of Justice Research and Evaluation team at the time of...

8. OIA-112469.pdf [pdf, 1.2 MB]

   ...If you are not satisfied w ith this response, you have the right to m ake a com plaint to the O m budsm an under section 28(3) of the Act. The O ffice of the O m budsm an m ay be contacted by em ail to info@ om budsm an.parliam ent.nz or by phone on 0800 802 602. N āku iti noa, nā, Tracey Baguley Legal Services C om m issioner J I Financial eligibility (Civil) PROCESS LEGAL AID LEGAL AID SERVICES Last updated: 13/8/2021 | Content owner: National Service D...

9. LCRO 95/2023 JV v FA (8 October 2024) [pdf, 177 KB]

   ...was terminated on 20 July 2022. [10] Invoices in the sum $8,093.05 (inclusive of GST and disbursements) were issued. The complaint and the Standards Committee decision [11] Mr FA lodged a complaint with the New Zealand Law Society Complaints Service (NZLS) on 30 August 2022. [12] The initial concerns identified by Mr FA focused on the invoices rendered. He considered fees charged to have been unreasonable and made complaint that he had received a final invoice after the retainer...

10. [2023] NZIACDT 5 - SM v KIM (15 February 2023) [pdf, 253 KB]

    ...the Immigration Advisers Licensing Act 2007 (the Act). BACKGROUND [3] Mr Kim, a licensed immigration adviser, is a director of Wealand International (NZ) Ltd (Wealand International), of Auckland. BX is his employee. In addition to immigration services, Wealand International provides overseas recruitment (sources foreign employees) and employment dispute advocacy. [4] The complainant is a national of [Country]. In 2014, he had applied (through solicitors) for an essential skills...