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1. Director of Proceedings v Southern District Health Board [2020] NZHRRT 8 [pdf, 6.6 MB]

   ...jurisdiction and issues: (a) A declaration pursuant to section 54(1)(a) of the Health and Disability Commissioner Act 1994 ("the Act") that the defendant has breached the Health and Disability Commissioner (Code of Health and Disability Services Consumers' Rights) Regulations 1996 ("the Code") in respect of Right 4(1) by failing to provide services to the aggrieved person with reasonable care and skill, and in respect of Right 4(5) by failing to provide co-operat...

2. Urlich v Accident Compensation Corporation (Vocational Independence) [2024] NZACC 104 [pdf, 190 KB]

   ...June 2020, Mr Urlich attempted a return to work, but was unsuccessful. [8] On 17 June 2020, Mr Urlich advised Dr Bakke that he was experiencing nausea, and that he felt exhausted at the end of a shift. Mr Urlich was referred to Concussion Services for treatment. [9] On 17 June 2020, the Corporation added concussion as a covered injury for Mr Urlich. 3 [10] On 22 June 2020, Ms Natasha Somerhayes, Occupational Therapist, conducted an assessment of Mr Urlich. She not...

3. [2011] NZEmpC 140 Gwilt v Briggs Stratton NZ Ltd [pdf, 188 KB]

   ...engines for use in mowers, generators, pumps and other similar appliances requiring an independent power source. Briggs & Stratton engines are very well known and widely used. They are fitted to machines made by many other manufacturers and are serviced through an extensive dealer network. [5] Mr Gwilt was trained and experienced in servicing machinery. He also had experience in warehousing, parts supply and handling warranty claims. In June 2004, he was employed by BSNZ in...

4. [2022] NZIACDT 16 GX v Registrar (5 July 2022) [pdf, 182 KB]

   ...27 January 2022 made by the Registrar of Immigration Advisers (the Registrar) not to pursue a complaint made by GZ (the appellant) against a licensed immigration adviser, DX (the adviser). [2] The appellant engaged the adviser to undertake tax services as a precursor to immigration services. A dispute arose largely over the fee after the tax services had been performed and before the immigration services had been undertaken. While the Registrar found that the adviser had potenti...

5. [2020] NZEmpC 172 New Zealand Technology Group Hawkes Bay Ltd v Flashoff [pdf, 340 KB]

   ...judgment. Background [4] The chronology of events giving rise to these steps is complex. There are significant disputes between the parties on some matters. [5] Briefly, New Zealand Technology Group Hawkes Bay Limited (NZTG) provides ICT services to small to medium-size businesses in the Hawke’s Bay. In establishing its operation in that area, it identified local companies that also provided those services, and sought to acquire their assets and businesses and then employ r...

6. LCRO 3/2016 RC and RD v ZC (30 June 2017) [pdf, 123 KB]

   ...told us what’s the solution. It is unfair that in Standards Committee decision, it not to be mention and not any solution. 7 At [61]. 6 2. In our complain letter and evidence, we delivered a phone call-record to proof ZC cheated us and tried to charge us more. We even provided the translation of the record. There was not any explanation or not any mention from ZC. It is unfair that there was not mention in Standards Committee...

7. [2024] NZEnvC 273 Department of Corrections v New Plymouth District Council [pdf, 455 KB]

   ...Community Facilities are a permitted activity within the SARZ. [18] Community Corrections Activities are not a listed activity within the SARZ. Community Corrections Activities are defined as meaning the use of land and buildings for non-custodial services for safety, welfare and community purposes, including probation, rehabilitation and reintegration services, assessments, reporting, workshops and programmes, administration, and a meeting point for community works groups. [1...

8. [2025] NZIACT 42 – CE v Asici (14 August 2025) [pdf, 127 KB]

   ...intended to mislead and it was an oversight. 2 Ms Asici’s submissions to the Tribunal (24 June 2024) at [8]; Chronology provided by Ms Asici’s solicitor on 29 April 2024; BoD at 193–194. 5 [18] An immigration officer conducted a telephone interview of the complainant on 31 January 2023. [19] Immigration NZ declined the visa application on 15 February 2023: 1. It was not satisfied the complainant’s qualifications and work experience were authentic. He did not...

9. Self-represented litigants: an exploratory study of litigants in person in the New Zealand criminal & family jurisdictions [pdf, 1.2 MB]

   ...Hutt, Christchurch, Dunedin, Tauranga, Palmerston North, and Manukau who generously gave up their time to be interviewed. The following teams/individuals who provided advice throughout the study, as advisory and reference group members – Legal Services Agency, Te Hunga Roia Aotearoa, Police Prosecution Service, New Zealand Criminal Law Committee, New Zealand Law Society, Grey Lynn Neighbourhood Law Office, Ministry of Justice teams (Access to Justice, Family Team, Criminal/Youth t...

10. LCRO 130/2017 HS v NC and EH (18 September 2019) [pdf, 260 KB]

    ...broad terms) a lawyer to provide client care and service information, including the basis of charging, in advance of commencing work. 2 Mr HS, complaint (25 May 2016). 3 (1) Council matter [11] Mr HS claimed he “only wanted consultancy services” from the practitioners, not “representation” by them. He said he did not want the practitioners to contact the Council. He said by September 2015 when he instructed the practitioners his dispute with the Council “had not...