D Ltd v KL [2023] NZDT 684 (21 December 2023) [pdf, 119 KB]
...legal fees? Did the company fail to exercise reasonable care and skill or did it fail to provide an outcome that was reasonably fit for purpose? 5. The Consumer Guarantees Act 1993 provides certain statutory guarantees when suppliers provide services to consumers. These include an obligation to exercise reasonable care and skill (s28) and to produce an outcome that is reasonably fit for any particular purposes made known to the supplier and of such a nature and quality as to be re...