YI v CU Ltd [2023] NZDT 545 (25 October 2023) [pdf, 189 KB]
...On the August plumber invoice, the plumber noted that a watermain test had been completed and that the main is leaking underground. The invoice stated that a quotation would be forwarded to replace the mains, either by thrusting or digging, with service locators needing to attend first to see if that was feasible. 3. CU’s property manager at the time, YZ, communicated with YI via [online chat] about the mains repairs that were required. In September 2022 YZ obtained a quotation for...