BN & EN v Z Ltd [2025] NZDT 76 (4 March 2025) [pdf, 206 KB]
...what it was liable for under the policy being $1,500, less the $400 excess, as its maximum cover for gradual damage. 3. BN & EN disagreed that the damage was caused by a gradual event and filed a complaint with the Insurance and Financial Services Ombudsman. In March 2021 the Ombudsman released its finding that Z Ltd could rely on the gradual damage exclusion to decline the claim. The Ombudsman was satisfied that the ‘hidden gradual deterioration provision’ had been correctly...