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  1. LCRO 130/2016 RB v ZB (28 June 2017) [pdf, 229 KB]

    ...against Mr ZB. A judicial settlement conference took place in December 2014. Towards the end of 2015 a settlement of those proceedings was reached. The complaint [6] Mr RB’s complaint was lodged with the New Zealand Law Society Complaints Service on 1 December 2015. He complained that: (a) There was undue delay by Mr ZB in handing over Mr RB’s file following Mr TD’s request to do so on 30 October 2013. (b) “Someone at [Mr] ZB’s office remove[d] Mr TC’s file not...

  2. LCRO 189/2020 ZK v XM (30 August 2021) [pdf, 168 KB]

    ...trial over a period of approximately 12 months. Final invoices for work undertaken during the trial remain unpaid. The complaint and the Standards Committee decision [7] Mr ZK lodged a complaint with the New Zealand Law Society Complaints Service (NZLS) on 7 June 2019. The substance of his complaint was that: (a) Mr XM had been advised at commencement that he did not have the financial means to meet his legal costs and would require a grant of legal aid; and (b) Mr XM had ag...

  3. [2011] NZEmpC 27 C v Air Nelson [pdf, 229 KB]

    ...as to why 2 had been ordered. She brought in mine and [FO’s] breakfasts, and I asked her if she had a key to get in so I could check to see if everything was ok. She said that only the manager downstairs had the key. I got [FO] to try her phone to ring her room and went outside her door to see if I could hear her phone ring and I could. [23] In her first statement, when her father was present, all FA said concerning the events described by C was: 21. … From midnight I c...

  4. [2023] NZEmpC 195 PIC Insurance Brokers Ltd v Pepper [pdf, 293 KB]

    ...4. Documents identifying any PIC clients and including those referred to in [t]he affidavit of Michelle Kay McBride to which Ms Pepper, Mr Cooper and/or other representatives of Oceania have provided or offered to provide or arrange similar services to those offered by PIC. [40] In terms of documents identifying PIC’s clients which “other” representatives have approached, those representatives do not, at least for the purpose of this application, have any known obligations...

  5. [2012] NZEmpC 153 Hayllar v The Goodtime Food Co Ltd [pdf, 265 KB]

    ...Leith Hayllar I Leith Hayllar acknowledge that I have been entered in the Goodtime health rehabilitation plan and my continued employment with Goodtime is subject to the following: I am committed to full participation in the Plan with the service provider(s) specified by Goodtime. I authorise the service provider to release the following information to Goodtime: Whether I have kept appointments Whether the service provider has recommended a course of treatment...

  6. Director of Proceedings v Campbell [2015] NZHRRT 10 [pdf, 574 KB]

    ...respect of the following matters: (a) A declaration pursuant to section 54(1)(a) of the Health and Disability Commissioner Act 1994 (“the Act”) that the defendant has breached the Health and Disability Commissioner (Code of Health and Disability Services Consumers’ Rights) Regulations 1996 (“the Code”) in respect of: (i) Right 4(1) by failing to provide services to the aggrieved person with reasonable care and skill; (ii) Right 4(2) by failing to provide services to the aggr...

  7. LCRO 148/2020 PV v GY (31 May 2021) [pdf, 269 KB]

    ...don’t particularly want them accessing my notes. My doctor is trying to call AX to find out my rights but thought I should ask you because it seems that AX is quite determined to make this into something CB. [18] On receipt of Ms CB’s text, Ms PV phoned Ms CB to advise that she would look into the matter. Her communications with Ms CB on 9 August 2019, are recorded in a file note made by Ms PV on that day. [19] In her file note Ms PV records the following: Confirmed CB doesn...

  8. McLeod v C Yap [2013] NZIACDT 19 (28 March 2013) [pdf, 177 KB]

    ...practice where Ms Yap works. They were referred to the New Zealand division where licensed immigration advisers were employed, including Ms Yap. [2] A different licensed immigration adviser, in the same practice as Ms Yap, provided some preliminary services to Mr and Ms McLeod. [3] Ms Yap’s involvement with Mr and Ms McLeod began when Mr and Ms McLeod were deciding whether to engage Ms Yap’s firm to assist them with the process of migrating to New Zealand. [4] There were various...

  9. [2024] NZIACDT 07 – MM v Ma (30 January 2024) [pdf, 203 KB]

    ...November 2022. [11] The complainant then sent the supporting documents for the visa application to her. Their text exchange concerning the documents continued. [12] On 7 November 2022, the complainant signed Ms Ma’s immigration advice services agreement. Ms Ma would prepare and lodge a work visa application. No other services were specified in the agreement. The clause for the service fee was left blank. Any extra work would be at an hourly rate of NZD 85. The estimated...

  10. 2017 Cabinet Paper updating progress on the Ministerial Group family violence work programme [pdf, 259 KB]

    ...improve practice across all agencies and service types while building data and evidence to guide future investment over the medium-to-long term. 6 Where there was a clear need for immediate action and a solid evidence base, we have put in place better services, pilots and other improvements. These include a comprehensive suite of specialist sexual violence services funded through Budget 2016 and a National Home Safety Service (to keep victims safe in their own home without having to rel...