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1. ZF v XC LCRO 266/2013 (19 February 2015) [pdf, 103 KB]

   ...directions and instructions were not obtained from Mrs XC and her family. The firm’s response to the complaints [75] Mrs PE initially contacted Mr DM in the firm by telephone to advise of the family’s dissatisfaction with the firm’s services. She followed that with a letter dated 20 March 2012. No reply was received from Mr DM and she followed that with another letter dated 23 April 2012 requesting that Mrs XC be reimbursed for Ms MT’s fees. Again no response was r...

2. LCRO 168/2017 AH v OS and VI (21 December 2018) [pdf, 218 KB]

   ...2011, Mr OS prepared a second codicil to Mrs C’s will in which Mrs C stated that there was “no legal or moral basis for … an adjustment” to the shareholding in the company in favour of Mr AH. [5] On 3 November 2016, Mrs HR and Mr AH telephoned Mr OS. They say Mrs C had asked them to arrange for Mr OS to contact her. Mr OS says they put a “proposal” to him about a change to Mrs C’s will to address “historical imbalance” by the transfer of the house title to Mr T...

3. [2011] NZEmpC 44 Matsuoka v LSG Sky Chefs NZ Ltd & SFWU [pdf, 245 KB]

   ...present day. [12] The plaintiff‟s evidence was that he initially had a wide range of responsibilities in relation to vehicles and the maintenance of equipment as the project manager. He would obtain quotations, talk to contractors over the phone, arrange for the sale of equipment, look after the trucks and do all the extra jobs that needed to be done in relation to the equipment and materials necessary to service the airlines. [13] The evidence satisfies me that the contractu...

4. OIA-111066.pdf [pdf, 11 MB]

   ...information regarding the Ministry of Justice’s (the Ministry) dispute resolution policies. Specifically, you requested: • a copy of the Ministry's alternative dispute resolution policies, guides and resources, and • a description of what services Fair Way Resolution Ltd provides the Ministry of Justice in the last couple of years (just a few sentences will be sufficient) (Our work | Fair Way Resolution Limited), and • a copy of the Ministry's current change p...

5. LCRO 64/2023 VA v JL (18 August 2025) [pdf, 455 KB]

   LEGAL COMPLAINTS REVIEW OFFICER ĀPIHA AROTAKE AMUAMU Ā-TURE [2025] NZLCRO 123 Ref: LCRO 64/2023 CONCERNING an application for review pursuant to section 193 of the Lawyers and Conveyancers Act 2006 AND CONCERNING a decision of the [Area] Standards Committee [X] BETWEEN VA Applicant AND JL Respondent The names and identifying details of the parties in this decision have been changed. DECISION Introduction [1] The applicant,

6. [2010] NZEmpC 149 Radius Residential Care Ltd v McLeay [pdf, 71 KB]

   ...ensuring that all employees were sufficiently skilled prior to placement to meet the basic requirements of the client. [11] Ms Bedford immediately faxed Mr Hamilton’s letter to the defendant and asked her to forward a full written account of the service provided to Aroha along with details of the experience and orientation of the staff RCS had provided. She requested a response by 4 December 2007 so that she could reply to Mr Hamilton. [12] On the morning of 4 December 2007 t...

7. [2007] NZEmpC WC 22/07 Tawhiwhirangi v CE of the Department of Corrections [pdf, 97 KB]

   ...with Mr Tawhiwhirangi in particular, and also dealing with the topic of departmental deep fryers. The evidence also discloses questions by Mr Crawford of Mr Eshaya about other alleged misconducts by Mr Tawhiwhirangi including in relation to cell phones in the prison and also to assaults by the plaintiff on inmates. Some of Mr Crawford’s notes of his interview with Mr Eshaya were subsequently provided to the plaintiff and the defendant has promised the plaintiff a copy of the origi...

8. [2014] NZEmpC 153 Roy v BOT of Tamaki College [pdf, 131 KB]

   ...1 Roy v Board of Trustees of Tamaki College [2013] NZERA Auckland 514. [5] There are, from the documents, a number of potential dates which may be said to be the date of his alleged constructive dismissal. First, in a “Statement of Service” written by the school’s Principal on letterhead and dated 24 September 2010, the school said that Mr Roy was employed until 24 September 2010. A recent statement from the Ministry of Education’s payroll service, known as Novopay...

9. [2014] NZEmpC 174 Workforce Development Ltd v Hill [pdf, 143 KB]

   ...well enough or send your written submissions to me for consideration. [27] The letter attached to Mrs Greenhalgh’s email was what can be described as a provisional notice of termination of employment. It advised that: I had established a phone meeting with you this morning, but you did not make that meeting moving it to this afternoon. I then received an email from you declaring yourself unavailable for a week. Notwithstanding that I am still to hear from you regarding any op...

10. Wellington Standards Committee 2 v Tennet [2022] NZLCDT 37 (26 October 2022) [pdf, 183 KB]

    ...investigator by the Standards Committee. She was the second witness called for cross-examination. She mentioned having corresponded with the Trust. In response to questioning from the Deputy Chair, she produced an email (as Exhibit A)27 from the Service Manager of the 19 Between 3 December 2016 and 9 August 2018. 20 This counts the $6,900 payment on 20 February 2018 as two payments. 21 See, e.g., NoE p 19 lines 15 – 28. 22 NoE p 28, line 16. 23 NoE p 28, line 19. 24 NoE p 29...