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1. [2013] NZEmpC 188 Hook v Stream Group (NZ) Pty Ltd [pdf, 124 KB]

   ...1 [2013] NZERA Auckland 105. 2 Auckland Shop Employees IUOW v Woolworths (NZ) Ltd [1985] 2 NZLR 372. reason the plaintiff resigned was because of comments made to him by his manager (Mr Boehmer) during a telephone conversation on 27 July 2011. It is alleged that during this conversation, Mr Boehmer gave Mr Hook the option of resigning or staying with the company, and that this option was presented against the backdrop of a disciplinary process.

2. Briefing for incoming Minister 2017 - Vote Treaty Negotiations [pdf, 929 KB]

   ...Ministry of Education also provides education land as redress and negotiates agreed leases for these sites. 15 The Crown Law Office As and when required, and in conjunction with the General Counsel Services team within the Office of Treaty Settlements, advises the Office on legal issues and represents the Crown at the Waitangi Tribunal and in the High Court regarding applications under the Marine and Coastal Area (Takutai Moana...

3. [2016] NZSSAA 020 (31 March 2016) [pdf, 71 KB]

   ...which was for most of the period concerned, her wages were also paid into this account. Loan repayments in relation to two loans to the ASB bank secured against the family home were repaid from this account together with payments for power and telephone, various hire purchase payments, credit card debt, life insurance payments, a Chrisco hamper, supermarket payments, petrol and miscellaneous other payments. 7 Throughout the period both the appellant and her husband had cards...

4. KR v WH LCRO 141 / 2010 (14 May 2012) [pdf, 128 KB]

   ...He again refers to the firm’s terms of engagement which informed clients that complaints could be referred to WG if the client did not wish to refer the complaint to the person acting in the matter. [18] With his complaint to the Complaints Service, KR included his letter of complaint to the firm dated 15 December. In that letter he also complained that WH had deducted the conveyancing costs from the additional funds which the bank had sent to the firm in error without reference...

5. WQ v Emberson [2019] NZIACDT 28 (8 May 2019) [pdf, 186 KB]

   ...According to her, he continued to have options as he could still qualify for New Zealand if he obtained a job offer, or alternatively he could apply to go to Australia. [27] The Authority was advised that she was initially receiving so many phone calls from the complainant that she asked him to communicate by email. She had three meetings with him, all of which were three to four hours. [28] According to Ms Emberson, while the complainant was seeking a refund of his fee, he wa...

6. Willowridge Developments Ltd - Alison Devlin - EIC - 25 February 2022 [pdf, 329 KB]

   ...comply with the Water Quality Discharge Criteria outlined on page 19 of the Guideline, with the exception of Total Suspended Solids which should be at a concentration of no more than 50mg/L. Advice Note 1. Prior approval via a Connection to Council Services for a Temporary Water Take is required if Council’s water supply is to be utilised for dust suppression during earthworks. This shall include the use of a backflow prevention device to prevent contamination of Council’s potabl...

7. LCRO 196/2020 AB v CD (31 March 2021) [pdf, 309 KB]

   ...contended that his fees had been substantially discounted. [6] Ms AB terminated her retainer with Mr CD around 18 March 2020. The complaint and the Standards Committee decision [7] Ms AB lodged a complaint with the New Zealand Law Society Complaints Service (NZLS) on 9 April 2020. The substance of her complaint was that Mr CD had: (a) failed to provide her with advice as to how much he would charge for his services, and the basis on which those services would be charged; and (b)...

8. LCRO 8/2023 FM v LL (30 July 2025) [pdf, 271 KB]

   ...retainer to its conclusion. [15] Invoices were frequently accompanied by an updated estimate that provided both description of actual costs incurred to date, with projections as to likely foreseeable costs. [16] Mr FM’s complaints concerning the services provided by [Law firm A] (these to be detailed later) were filed with the New Zealand Law Society Complaints Service (NZLS) on 20 April 2020. [17] Attempts to have the dispute resolved through mediation were unsuccessful. [18] Th...

9. LCRO 52/2022 AD v OC (12 July 2024) [pdf, 244 KB]

   ...legal position that was canvassed in the lawyers’ correspondence at the time. [77] In summary, I find that there is no evidence of any lack of either reasonable competence or timeliness on the respondent’s part in the provision of his legal services to the applicant. Decision [78] Pursuant to s 211(1)(a) of the Act, the decision of the Committee to take no further action on the complaint under s 138(2) of the Act is confirmed. Publication [79] Section 206(1) of the Act r...

10. LCRO 201/2021 DK obo The LK Estate v BY and FM (31 July 2023) [pdf, 305 KB]

    ...complaints were referred to the [Z] Standards Committee (the [Z] Committee). After inquiring into the complaints, the [Z] Committee determined, in a single decision, to take no further action on them. That was in May 2016. 1 Lawyers Complaints Service file numbers 13875 and 13876. 2 [4] Mr DK did not apply for review of that determination. He was nevertheless dissatisfied with the outcome. In 2019, he brought a claim in the Disputes Tribunal against [Law firm A] as a f...