2023 NZPSPLA 009.pdf [pdf, 123 KB]
...threshold required for misconduct. Accordingly, the complaint against Mr Ape is dismissed. [14] I consider that RTC have investigated the situation to an extent, and I accept their submissions that they wish to learn from these events to improve their service. I would expect to see their phone number on their website corrected in order that the public can contact them should they have concerns about their staff. I also accept their submissions that they will work closely with Mr Ape...