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  1. 2023 NZPSPLA 009.pdf [pdf, 123 KB]

    ...threshold required for misconduct. Accordingly, the complaint against Mr Ape is dismissed. [14] I consider that RTC have investigated the situation to an extent, and I accept their submissions that they wish to learn from these events to improve their service. I would expect to see their phone number on their website corrected in order that the public can contact them should they have concerns about their staff. I also accept their submissions that they will work closely with Mr Ape...

  2. D Ltd v O Ltd [2025] NZDT 49 (24 March 2025) [pdf, 173 KB]

    ...D Ltd seeks an order that O Ltd is liable to pay it damages of $1,500.00 for the lost eftpos machine. 4. The hearing was held by teleconference. The claim documents were sent to O Ltd, and both D Ltd and the Tribunal emailed O Ltd asking for a phone number for a representative of O Ltd to attend the hearing. O Ltd did not provide a phone number. The claim went ahead without O Ltd. 5. O Ltd’s terms and conditions provide that their services are provided “at limited carrier’s ris...

  3. JQ v QM LCRO 97 / 2011 (28 August 2012) [pdf, 84 KB]

    ...Practitioner was asked to specifically address whether or not the test of misconduct set out in section 7(1)(b)(ii) applied to him. This request arose from the Committee’s tentative acceptance that the Practitioner was not supplying regulated services at the time of his telephone call to the Complainant, and that (by implication) section 12 did not apply. [8] In reply, Counsel for the Practitioner in essence argued that the language used was “moderate”, that its content was...

  4. CV v IT [2023] NZDT 185 (31 July 2023) [pdf, 225 KB]

    ...payment of the invoice in full. 7. The hearing took place by phone on 25 July 2023. FS represented IT at the hearing. Findings 8. The relevant law is the Consumer Guarantees Act 1993 (“CGA”). 9. Section 28 CGA states that where services are provided to a consumer there is a guarantee that the service provider must exercise reasonable care and skill. 10. FS and IT provided comprehensive evidence of numerous errors / issues in the build. 11. CV did not dispute the...

  5. [2006] NZEmpC WC 15A/06 OCS Ltd v Service and Food Workers Union Inc [pdf, 27 KB]

    OCS LTD V SERVICE & FOOD WORKERS UNION NGA RINGA TOTA INC & ANOR WN WC 15A/06 15 December 2006 IN THE EMPLOYMENT COURT WELLINGTON WC 15A/06 WRC 9/06 IN THE MATTER OF an application for declarations and injunctions AND IN THE MATTER OF an application for costs BETWEEN OCS LIMITED Plaintiff AND SERVICE & FOOD WORKERS UNION NGA RINGA TOTA INCORPORATED First Defendant AND LALOPUA SANELE Second Defendant Hearing: Written submissions receive...

  6. [2025] NZREADT 19 - HB v REA & Ors (11 June 2025) [pdf, 273 KB]

    ...from the names given to her by the tenant, so she did not follow up with him. She knew she did not have the authority and with a solicitor involved, it would be a long and challenging process. [9] The tenant continued to contact the licensee by phone several times, so she eventually agreed to meet him at the property on 18 May 2022. Once the “appraisal appointment” was confirmed, the agency’s systems automatically sent an email to “the client” (presumably the tenant in...

  7. Juror Satisfaction Survey: 2018 results [pdf, 797 KB]

    ..................................................................................................................... 2 The results ............................................................................................................................................... 2 Jurors’ overall satisfaction with services and facilities ....................................................................... 2 Jurors’ satisfaction with court services ............................................

  8. EOI-Legal-Aid-Provider-Selection-Committee-Nov-2023.pdf [pdf, 126 KB]

    ...A L E G A L A I D P R O V I D E R S E L E C T I O N C O M M I T T E E — V 1 , N O V E M B E R 2 0 2 3 Expression of interest to be appointed as a member of a Legal Aid Provider Selection Committee Form information Section 78 of the Legal Services Act 2011 authorises the Secretary for Justice to establish Selection Committees to assess and provide advice on applications for approval to provide legal aid services or specified legal services. For each Selection Committee, the Secre...

  9. Putting your children first booklet [pdf, 248 KB]

    ...school. What if my former partner has moved away? Many parents live apart in ways that make weekly or even monthly contact difficult with their children. Don’t let this stop you encouraging your children to have contact. • Keep in contact by phone or online. • Look out for cheap calling specials and cheap airfares. • Use video calling and messaging apps to stay in touch. • Use the school holidays and plan contact well ahead. 6 What can I expect from my children when...

  10. MOJ0500_MAR23_WEB.pdf [pdf, 248 KB]

    ...school. What if my former partner has moved away? Many parents live apart in ways that make weekly or even monthly contact difficult with their children. Don’t let this stop you encouraging your children to have contact. • Keep in contact by phone or online. • Look out for cheap calling specials and cheap airfares. • Use video calling and messaging apps to stay in touch. • Use the school holidays and plan contact well ahead. 6 What can I expect from my children when...