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1. ZA v YB LCRO 23/2014 (31 August 2016) [pdf, 65 KB]

   ...Committee should have determined it by the exercise of its discretion under s 138(1)(c); 7 (b) The Committee made a fundamental error of fact by inferring from Mr [ZA]’s involvement in seeking to uplift the file that he was providing regulated services when he made a complaint about Mr [YB]’s conduct, because he made the complaint under his own name and was not acting on his client’s instructions; (c) As Mr [ZA] was not providing regulated services, he considers the Commi...

2. Chief-Executive-Expenses-1-July-2022-30-June-2023-v2.xlsx [xlsx, 75 KB]

   ...departments and statutory Crown entities. All other expenses All other expenses incurred by the CE that are not captured under the definition of travel, hospitality or gifts and benefits are disclosed in this section. This includes items such as cell phone and data costs, subscriptions, membership fees, conference fees, and professional development fees. If in doubt, the principles of transparency and accountability apply and therefore all items are disclosed, unless there is a very good re...

3. [2021] NZEmpC 112 Wanaka Pharmacy Ltd v McKay [pdf, 290 KB]

   ...(rightly or wrongly) did not in fact attach much value to Ms McKay’s social media work.9 I accept his evidence that as far as he was concerned, the social media work could have paused while on holiday. He did not require it to be done. [46] The phones and emails for the paper and the pharmacy were the other aspect of her duties that Ms McKay continued to perform while on holiday. Ms McKay says that she did this work because there was no cover and it had to be done. [47] Email...

4. Recommendations recap - issue 3 [pdf, 1.2 MB]

   ...on impact. it would have been preferable if ZK-DGZ had an impact activated eLT, which could also be activated manually. 6 7 in the absence of appropriate activation of an eLT when the aircraft grounds, communication relies on radio or cell phone contact or waiting until the aircraft is overdue with the system of flight following at Tasman sky Adventures. if the pilot or passenger attempts radio and cell phone contact (assuming it has not been damaged at impact), there is rel...

5. OIA-124175.pdf [pdf, 820 KB]

   ...published on the Ministry website at: Official Information Act responses. If you are not satisfied with this response, you have the right to make a complaint to the Ombudsman under section 28 of the Act. The Office of the Ombudsman may be contacted by phoning 0800 802 602, by emailing info@ombudsman.parliament.nz, or via the webform: Make a complaint. Nāku noa, nā Tracey Baguley Group Manager, National Service Delivery https://www.justice.govt.nz/fines/about-fines/ http...

6. [2025] NZIACDT 36 – BL v Schoeller (17 July 2025) [pdf, 172 KB]

   ...speed up entry into the system. If the reconsideration was declined, her options were to leave or apply under s 61 of the Immigration Act (once unlawful) or appeal. Ms Schoeller set out her fees for a s 61 request and an appeal. For any future services, the complainant would need to sign the terms of engagement before any work could be done. Ms Schoeller’s suggestion was to wait to see if another interim visa was issued. [16] In her reply (at 2:16 pm), the complainant asked wh...

7. MOJ0501 Childrens Guide to Separation booklet [pdf, 2.2 MB]

   ...don’t feel safe with one of your parents, you can be protected from them. It’s your right to be safe all the time, no matter who’s looking after you. If you’re worried about your safety, tell an adult you trust. You can also call the phone numbers listed at the back of this booklet. you feel about seeing all the family. Keep seeing your friends too – let them know what’s going on. 9 Usually your parents will have a home each and you’ll spend time at both homes...

8. VL v U Ltd & LF Ltd [2023] NZDT 671 (6 December 2023) [pdf, 114 KB]

   ...Ltd paid for the repair. 3. At the time the repair was carried out, LF Ltd noticed and informed the customer that there was no oil in the car and that the engine was not turning freely and had to be turned with a pry bar. VL paid $140.00 for a service and the engine then turned over. 4. Once the gearbox was installed and service completed, an issue was noticed with the starter motor grinding on the edge of the ring gear of the transmission, also known as the flexiplate. 5....

9. NC v KD & CD [2024] NZDT 535 (22 July 2024) [pdf, 189 KB]

   ...Section 9 prohibits misleading and deceptive conduct generally. Section 11 provides: ‘No person shall, in trade, engage in conduct that is liable to mislead the public as to the nature, characteristics, suitability for a purpose, or quantity of services.’ 4. Having heard the evidence I am satisfied that using the word “peaceful” in the advertisement is misleading as to suitability for purpose of the service. The Cottage may have a peaceful rural outlook but peaceful also...

10. ABH v ZYV Ltd [2013] NZDT 37 (28 May 2013) [pdf, 117 KB]

    ...Contractual Remedies Act 1979; ZYV Ltd never represented that there was any company other than themselves. For the same reason, I find that there was no false representation under the Fair Trading Act 1986. [9] Misleading conduct in relation to services is addressed by s 11 of the Fair Trading Act 1986 which provides: No person shall, in trade, engage in conduct that is liable to mislead the public as to the nature, characteristics, suitability for a purpose, or quantity of service...