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  1. Lehmann v Accident Compensation Corporation (Claims Process) [2024] NZACC 108 (27 June 2024) [pdf, 212 KB]

    ...her estate. [3] Ms Lehmann raised a series of complaints under the Code of ACC Claimants’ Rights 2002 (“the Code”) in relation to Ms Young: • Previous complaint closed with no further update or contact. • Issues with missing files, phone calls. • Concerns with notes being altered on Carole’s claim. • Concerns with ACC’s decision to stop wound nursing care. • Lack of contact and support from ACC Case Manager (to Carole). • Mental injury claim feels correc...

  2. AN v TC LCRO 381/2013 (4 August 2015) [pdf, 88 KB]

    ...New Zealand, did so. An email Mr TC sent to his local Law Society branch and his subsequent evidence indicate he did not make a formal complaint. Standards Committee process [10] On receiving Mr AN’s complaint, the Lawyers Complaints Service (LCS) spoke to Mr TC by phone and recorded that conversation in a file note dated 18 November 2013 which says “I will send him a copy of the complaint. Discussed that he became a bit intemperate towards the end, he understands await...

  3. B Ltd v P Ltd [2024] NZDT 564 (9 August 2024) [pdf, 135 KB]

    ...his claim to request compensation for the reduction in the value of the van, rather than a full refund, and no order to return the van, $700.00 for signwriting costs, and $273.00.00 for service costs. 3. P Ltd attended the third hearing today by phone, however after only a few minutes hung up. I called director CT back and asked if he wanted to attend the hearing and he replied no. Therefore, the hearing was conducted and completed today in the absence of P Ltd. 4. The issues to be...

  4. Legal aid for protection orders [pdf, 552 KB]

    ...LawAccess (lawaccess.govt.nz) What if I want to complain about my lawyer? To make a complaint you can: • contact your local legal aid office • email legalaidcomplaints@justice.govt.nz • write to Legal Aid Complaints, Provider and Community Services, DX SX10125, Wellington. Will I have to pay anything? Legal aid for a protection order does not have to be repaid. If your case involves other Family Court proceedings at the same time, such as division of relationship property...

  5. DU v BL & KL [2021] NZDT 1685 (28 May 2021) [pdf, 181 KB]

    ...clarity clause 7.3(1) of the agreement is set out as follows: “7.3 The vendor warrants and undertakes that at settlement: (1) The chattels included in the sale listed in Schedule 2 and all plant, equipment, systems or devices which provide any services or amenities to the property including, without limitation, security, heating, cooling, or air-conditioning, are delivered to the purchaser in reasonable working order, but in all other respects in their state of repair as at the date of...

  6. HRRT-Guide-on-How-to-Complete-and-Serve-a-Claim.pdf [pdf, 144 KB]

    ...and Letter Serving defendant(s) Once the Notice is completed, attach the Notice to a copy of your Statement of Claim and serve those documents on the defendant(s). You can serve the documents by email, courier or post. You will need proof of service for the Tribunal so keep a record of how you serve the documents and when. Serving organisation(s) Once the Letter is completed, attach the Letter to a copy of your Statement of Claim and serve those documents on the relevant or...

  7. OIA-Porirua non-violence programmes [pdf, 10 MB]

    ...justice.govt.nz/about/official-information-act-requests/oia-responses/ If you are not satisfied with this response, you have the right to make a complaint to the Ombudsman under section 28(3) of the Act. The Office of the Ombudsman may be contacted by email to info@ombudsman.parliament.nz or by phone on 0800 802 602. Nāku noa, nā Liam Knight Manager, Provider and Community Services RELEASED UNDER THE OFFICIAL IN FORMATION ACT 1982 RELEASED UNDER THE OFFI...

  8. Online Final PO Information at Service Pack Applicant [pdf, 448 KB]

    ...special programmes just for your children. You can email the Ministry of Justice to request a programme or find out more at: DVprogrammes@justice.govt.nz “I am very grateful for the programme and will use the tools and safety plan foremost. The service has empowered me. I like how openly I was able to talk with no judgment or opinions.” – Safety Programme participant You can go to a safety programme The other people named in the Order can also make an application to t...

  9. ISR Evaluation Synthesis Report [pdf, 2.1 MB]

    FINAL REPORT by Elaine Mossman with Nan Wehipeihana and Michael Bealing of NZIER Submitted to Joint Venture Business Unit 30 September 2019 Evaluation of the family violence Integrated Safety Response pilot Phase II – Years 2 & 3 Contents Glossary of common acronyms and terminology .............................................................................. i Acknowledgements ...............................

  10. Tenancy - Application for rehearing [pdf, 146 KB]

    ...for this are set out below. (Please note that being unhappy or disagreeing with the decision are not grounds for a rehearing.) If you need extra space, please attach a separate sheet to this application What is your address for service? (an email address is the most efficient way of communicating with you) Email Address No. Street Suburb City Post code I understand that I must inform the Tenancy Tribunal if my address changes while this matter is being dealt...