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1. LCRO 226/2017 OM and RA v BL and DG (20 July 2018) [pdf, 97 KB]

   ...hearing was adjourned. [10] The review hearing was rescheduled to 18 July 2018 and the Registry sent a notice of hearing to the [applicants’] last known address on 6 July 2018, advising them that the review hearing would proceed over the telephone and providing instructions on how to connect. [11] On 16 July 2018, the [applicant] produced a medical certificate dated 13 July 2018 which recorded that he had been to the doctor and told the doctor he had been unwell since 2 July...

2. Family justice journey diagram [pdf, 539 KB]

   ...about a funding option. They go back online to the family justice website and learn they may be eligible for funding. They use the online calculator to each enter their incomes and see they may both be eligible for funding for FDR and other services. First appointment Rawiri phones the FDR mediator, Lee, to organise an appointment for himself and Jayne. Lee asks to meet separately with each of them. They turn up to their individual appointments. FDR assessment Lee co...

3. TC v L Ltd & WC [2024] NZDT 898 (6 December 2024) [pdf, 209 KB]

   ...principal for the acts of WC and his staff. Is TC entitled to claim $5,502.75 for a refund and costs to repair her damaged windows? 7. The Consumer Guarantees Act 1993 (CGA) applies if a person is a ‘consumer’ and the person from whom services are obtained, is a supplier. A consumer is defined in s 2 as a person who “acquires from a supplier goods or services of a kind ordinarily acquired for personal, domestic or household use”. A person in trade is defined as a person i...

4. CL v TD [2024] NZDT 404 (15 May 2024) [pdf, 190 KB]

   ...plugged the fridge in and while the motor turned on, the fridge would not go cold. 3. On 19 April 2023, CL emailed TD about the problem and also phoned him on 24 April 2023. CL agreed to get a technician assess what was wrong. Getting an available service person to look at the fridge proved problematic. The fridge was finally assessed in January 2024. The service person discovered a modification to one of the pipes indicating it had been re-gassed, and that there was a gas leak de...

5. IJ v QT LCRO 94 / 2011 (18 January 2012) [pdf, 69 KB]

   ...complaint. I refer throughout to the Applicant’s wife as Mrs T. [3] The reason that the Standards Committee did not uphold the complaint was that the conduct complained of did not occur in the course of the Practitioner providing “regulated services” and was therefore perceived by the 2 Standards Committee to fall outside its jurisdiction. The Committee noted that where conduct complained of occurred outside the provision of regulated services, the conduct had to rea...

6. Protected person TPO Information Pack [pdf, 560 KB]

   ...acts or watch pornography. Emotional and Psychological: Putting you down, making you feel useless, calling you names, humiliating you alone or in public. Controlling or isolating you, stalking or following or harassing you, in person or on the phone or on the internet. Financial: Taking money from you, using your bank cards, getting you into debt without permission. Pressuring you to get a loan or to sell their property. Stopping you from accessing your money. Threats and i...

7. OIA-Vote Justice Appropriation [pdf, 247 KB]

   Operations Service Delivery (OSD) This team is also involved in the administration of legal services, including legal aid-related ministerial reporting, internal government-led processes, and meetings National Service Delivery (NSD) 23,795 NSD provides a wide range of justice services, one of its core functions is managing legal aid services, which fund legal assistance for people who cannot afford a lawyer. Legal aid services are divided into three key areas: Grants,...

8. [2023] NZEmpC 145 Robertson v IDEA Services Ltd [pdf, 280 KB]

   MARGARET ROBERTSON v IDEA SERVICES LIMITED [2023] NZEmpC 145 [1 September 2023] IN THE EMPLOYMENT COURT OF NEW ZEALAND AUCKLAND I TE KŌTI TAKE MAHI O AOTEAROA TĀMAKI MAKAURAU [2023] NZEmpC 145 EMPC 418/2022 IN THE MATTER OF a challenge to a determination of the Employment Relations Authority BETWEEN MARGARET ROBERTSON Plaintiff AND IDEA SERVICES LIMITED Defendant Hearing: 18–19 July 2023 (Heard at Tauranga) Appe...

9. KXBK v GVH [2019] NZIACDT 74 (1 November 2019) [pdf, 195 KB]

   ...the complainant was six to seven months short of the criterion of five years set out in the instructions. The note further recorded a question mark as to whether the complainant wanted to proceed.2 [10] A member of the adviser’s staff telephoned Immigration New Zealand’s contact centre on 22 May 2017 to obtain some information about the complainant’s immigration history. [11] The adviser lodged the complainant’s work visa application with Immigration New Zealand on 19 J...

10. [2023] NZIACDT 26 - BL v Registrar (10 October 2023) [pdf, 241 KB]

    ...the adviser saying she had tried to call her but the adviser hung up. The appellant again asked the adviser for proof 3 Immigration NZ record, bundle at 223. 6 she had communicated with Immigration NZ. The appellant wanted to know what service she had received from the adviser. [28] The appellant paid the adviser $287.50 on 14 February 2023. Complaint to the Authority [29] On about 17 February 2023, the appellant made a complaint to the Immigration Advisers Authority...