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  1. OIA-109407.pdf [pdf, 795 KB]

    ...website at: justice.govt.nz/about/official-information-act-requests/oia-responses/ If you are not satisfied with this response, you have the right to make a complaint to the Ombudsman under section 28(3) of the Act. The Ombudsman may be contacted by phone on 0800 802 602 or by email to info@ombudsman.parliament.nz Nāku noa, nā Jacquelyn Shannon Group Manager, Courts and Tribunals Regional Service Delivery S9(2)(a) S9(2)(a) S9(2)(a)...

  2. National office

    ...customers: If you are deaf, hearing impaired, blind and/or speech impaired, you can contact us using a communication service called New Zealand Relay (NZ Relay). All NZ Relay calls are strictly confidential, so your information is safe and secure. NZ Relay's services are available 24 hours, 365 days a year. If you would like to find out more about using NZ Relay’s free services to contact us, please visit their website. If English is not your first language, you can request a free interprete...

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  3. KS v T Ltd [2023] NZDT 28 (11 January 2023) [pdf, 225 KB]

    ...possession, including water damage, panel damage, replacement of the rear window seals, and damage caused by the sandblasting work itself. 5. The issues to be determined are: CI0301_CIV_DCDT_Order Page 2 of 4 • Did H Ltd fail to provide its service with reasonable care and skill by leaving KS’ car exposed to the elements after sandblasting, by cutting trims around the rear window and did they cause denting damage to external panels? • What remedial costs is H Ltd liable t...

  4. ON v M Ltd [2025] NZDT 138 (3 March 2025) [pdf, 190 KB]

    ...purpose? c) If not, is ON entitled to claim a refund of $2,455.25? Was the couch or couch material of reasonably acceptable quality? 4. The Consumer Guarantees Act 1993 (CGA) applies if a person is a ‘consumer’ and the person from whom services are obtained, is a supplier. A consumer is defined in s 2 as a person who “acquires from a supplier goods or services of a kind ordinarily acquired for personal, domestic or household use”. A person in trade is defined as a person i...

  5. [2020] NZIACDT 48 - ED v Registrar (19 November 2020) [pdf, 242 KB]

    ...text exchange between them concerning this. [21] Ms N went to the appellant’s home the next day, 17 September 2019, and produced a visa application withdrawal letter to be signed. The appellant did not want to sign it. Ms N immediately telephoned Ms EI (Ms I), another unlicensed employee of the adviser’s company. The appellant says this was the second time she spoke to her. Ms I advised the appellant that if the applications were not withdrawn, there was a very high chan...

  6. KQ & OS v TN Ltd [2024] NZDT 244 (25 March 2024) [pdf, 221 KB]

    ...compensation for their time off work to attend the hearing, and compensation for stress and inconvenience. 2. TN Ltd has filed a counterclaim seeking an order that KQ and OS are liable to pay it $1,999.00 which is made up of compensation for extra services that TN Ltd says it provided them to try to make up for any shortcomings in the decorations for the [pre-wedding event 1], and compensation for stress on the evening in question. 3. The issues to be decided are: a. Has there...

  7. Health services and outcomes inquiry media release [pdf, 578 KB]

    Waitangi Tribunal sets out on health services and outcomes inquiry About 140 claimant groups have sought to participate in the Waitangi Tribunal’s Kaupapa Inquiry into health services and health outcomes. The Wai 2575 Health Services and Outcomes Kaupapa Inquiry is in its planning phase and will examine breaches of the Treaty of Waitangi in health services and health outcomes for Māori. An initial judicial conference, attended by more than 25 counsel, was convened at Pipi...

  8. Otago Standards Committee v Rayner [2014] NZLCDT 62 [pdf, 87 KB]

    ...content of that telephone conversation. [14] Ms Anderson reported her version of the telephone conversation with the practitioner to the district inspectors meeting and, after advice, referred the matter to the National Director for Mental Health Services, Ministry of Health, Dr Crawshaw. [15] On 6 March 2012 the practitioner purchased the tobacco for M and on 7 March went to visit M at the hospital, and delivered the tobacco. He did not return the eftpos card on this visit. [16]...

  9. Evaluation of Victim Support’s Homicide Caseworker Support Service [pdf, 790 KB]

    Evaluation of Victim Support’s Full-time Homicide Caseworker Support Service 9 November 2015 Alison Chetwin Dr Sue Carswell Dr Trish Young Integrity Professionals 2 Acknowledgements The evaluation team wish to thank the family members who generously shared their experiences for this evaluation. We also thank the other participants and Victim Support staff who assisted with access to information for the...