Search Results

1. [2025] NZEmpC 215 Scott v Damar Industries Limited [pdf, 248 KB]

   ...obtain information from NI about the communications with Supplier A. She became frustrated during the call, she felt that NI was being evasive and that despite telling NI not to contact Supplier A on Friday, NI continued to do so by email and phone. NI described this call as being much worse than the previous calls. NI felt it was more abusive. Ms Scott accused NI of acting in subordination and breaching her trust. She swore at NI and made personal attacks. [46] An extract f...

2. Court lawyer survey summary of findings [pdf, 469 KB]

   July, 2012 1 Survey of Court Lawyers A summary of findings This paper summarises the results of the Survey of Court Lawyers. The research aimed to better understand lawyers’ experience of services and facilities the Ministry of Justice provides, to help us improve our services and facilities. Main Findings Overall satisfaction with court services and facilities was high (76%), although satisfaction varied significantly between courts. “Good” ratings for individual cou...

3. [2015] NZEmpC 181 Allied Investments Ltd v Guise [pdf, 167 KB]

   ...5.00 am and 5.00 pm at the Sullivan Avenue Campus. Under the employment agreement Ms Guise's pay week ran from Monday to Sunday. CPIT Staff Christmas Party [22] Ms Guise told the Court that on 10 December 2012 she received a phone call from the Regional Manager, Mr Black. He advised her that a complaint had been made about her work. The allegation was that she had locked some people out of a building during the Christmas function. Ms Guise said in evidence th...

4. Legal-aid-disbursements.pdf [pdf, 117 KB]

   Exceptions to disbursements policy In exceptional circumstances, Legal Aid Services may consider paying disbursements not listed in the policy, or amounts exceeding the indicated maximum. In these instances, the provider will need to submit an application for amendment to grant. Further information on exceptions can be found under ‘Amendments to Grant’ at the following link: www.justice.govt.nz/about/lawyers-and-service- providers/legal-aid-lawyers/legal-aid-provider-...

5. OIA-112489.pdf [pdf, 251 KB]

   ...justice.govt.nz/about/official-information-act-requests/oia-responses/. If you are not satisfied with this response, you have the right to make a complaint to the Ombudsman under section 28(3) of the Act. The Office of the Ombudsman may be contacted by email to info@ombudsman.parliament.nz or by phone on 0800 802 602. Nāku noa, nā Jacquelyn Shannon Group Manager, Courts & Tribunals, Regional Service Delivery

6. OIA-125230.pdf [pdf, 788 KB]

   ...mileage rates Thank you for your email of 21 August 2025, to the Ministry of Justice (the Ministry) requesting information under the Official Information Act 1982 (the Act). Specifically, you requested: The mileage rate policy for the Legal Services Agency stipulating that only the petrol rate is to be used for covering the mileage costs of legal aid providers from 1 July 2025. A breakdown of the mileage payments by the Legal Services Agency since 1 July 2025 by motor vehicle type...

7. QL v GT Ltd [2022] NZDT 129 (9 September 2022) [pdf, 96 KB]

   ...following: a) As a business dealing with the public, GT Ltd has a duty to be aware of BEC fraud and to take precautions against it, and/or to warn its customers. This duty arises out of s 28 of the Consumer Guarantees Act 1993 (CGA), which requires services supplied to a consumer to be provided with reasonable care and skill. b) The extent of a business’s cybersecurity is entirely within the control and knowledge of that business and its chosen IT consultants, not its customers. Alth...

8. OE v UC [2023] NZDT 47 (8 February 2023) [pdf, 129 KB]

   ...‘the court thing’. Although I made a further seven attempts to reach her over the next two hours, only one of these was successful for around a minute or so when the call was disconnected. UC then sent another email to the Tribunal to say that the service was terrible. However, the onus was on UC to be contactable for the hearing today, and she did not put herself in a position to do this. The absence of a party does not prevent the hearing going ahead, which it did two hours after the...

9. Jacobsen v Zhou [2015] NZHRRT 38 [pdf, 71 KB]

   ...dentures. At the start of the consultation Mr Zhou began taking Mr Jacobsen’s personal details and asked Mr Jacobsen about his medical history. When told by Mr Jacobsen that he (Mr Jacobsen) was HIV positive, Mr Zhou declined to provide dental services. [2] Mr Jacobsen immediately lodged a complaint with the Health and Disability Commissioner who, in turn, referred the complaint to the Human Rights Commission. 2 Mr Jacobsen did not, however, want his complaint to be mediated...

10. LCRO 108/2016 WJ v FM (19 March 2019) [pdf, 146 KB]

    ...to have any further involvement with the review. [25] On 25 July 2018, Ms FM wrote to the LCRO making request that no further correspondence concerning the review be forwarded to her. [26] A file note from the case manager records that Ms FM phoned the Office on 8 August 2018. She advised that she was upset and angry that she was continuing to be involved in a case that was two years old. She emphasised that she didn’t wish to have any further engagement in the review hearing...