DP v B Ltd [2025] NZDT 235 (15 July 2025) [pdf, 93 KB]
...account, however DP shortly realised she had been the victim of a scam. 2. [Bank 2] was able to recover only $21,431.32. As they disputed liability to compensate DP for the balance of her loss, she referred the matter to the Banking Ombudsman Service. The Banking Ombudsman Service found [Bank 2] had breached good banking practice, however, as they also considered the issue of contributory negligence, the Banking Ombudsman Service found [Bank 2] only partially liable. [Bank 2] was a...