Directory of Official Information 2019 G-I [pdf, 1.1 MB]
...understanding of, and compliance with, the Code or the provisions of the Act; • act as the initial recipient of complaints about health care providers and disability services providers, and to ensure that each complaint is appropriately dealt with; • investigate, on complaint or on the Commissioner’s own initiative, any action that is or appears to be in breach of the Code; • refer complaints or investigations on the Commissioner’s own initiative to the Director of Procee...