Nair v Standing [2012] NZIACDT 49 (30 August 2012) [pdf, 125 KB]
...this Tribunal would take was that it will not unnecessarily use evidence in one complaint to support another complaint. However, multiple complaints which involve strikingly similar features where fees were paid and service is not delivered, may be probative evidence when the Tribunal determines whether there was systematic dishonesty, incompetence, or a set of circumstances amounting to an innocent explanation. [35.5] At that point, subject to further submissions, the Tribunal consid...