Kaufusi v Tangilanu [2014] NZIACDT 70 (19 June 2014) [pdf, 90 KB]
...The complainant says the adviser entered an agreement to make a request under section 61, and accepted a bank cheque as the filing fee for an appeal. [14] The Statement of Complaint put the adviser on notice of the complaint; she has not provided a response or any material to establish she carried out her professional duties. The complaint is unanswered, and the written record is consistent with the complaint. [15] I am satisfied the adviser failed to provide advice of the available opt...