BI & Ors v W Ltd [2024] NZDT 403 (2 March 2024) [pdf, 198 KB]
...HN’s emails to the Group Sales Team in September 2023 that he had forgotten or was not clear on that point, as he asked specifically whether the travel had to be completed by that date. Instead of confirming that the travel must be completed, the response from Group Sales Team referred to ticketing being completed. HN then suggested dates in 2024, and a quote was given in response, without it being stated that the FFC’s could not be used for that travel. When HN asked about using the F...