[2023] NZIACDT 14 - II v Sun (26 April 2023) [pdf, 118 KB]
...the complainant. [19] At the request of the Authority, Mr Sun provided further explanation by email on 21 September 2022. He said his name was not on the written contract as there were multiple advisers at Heytour. The staff in China were only responsible for collecting information from the client and passing instructions onto them from the advisers. During the initial consultation and for important communications, he would join the group voice chat or phone call. He could not find...