OB v CM [2024] NZDT 121 (26 April 2024) [pdf, 99 KB]
...reject the collar and receive back the price paid for the collar including packaging. 11. OB brought the defect to CM’s attention as soon as she could as required in s.18(2)(a) but instead of requesting the return of the collar immediately, his response was defensive and accusatory of OB. I find that response together with his second response where he refused a full refund and offered just $25 constitutes a failure to provide a remedy under s.18 of the CGA and OB is entitled to now...