[2012] NZEmpC 179 Drader v Chief Executive of the Ministry of Social Development [pdf, 189 KB]
...Client A asked for an appointment that day. The plaintiff informed her that they had no available appointments but if she would like to sit and wait, for a considerable time, a client manager might become available. The plaintiff made enquiries in response to client A’s questions and arranged for an email to be sent to the childcare co- ordinator to have that person notify the particular childcare centre that the matter of payment was being looked into. The plaintiff did not hav...